Experience Designer - Content Design

About the role

You've probably heard of Autotrader, but do you know what we're all about? We're the most trusted, most visited automotive marketplace in the UK. A heritage brand and a tech innovator. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we're also the place for pretty much everything else on wheels, from e-bikes to caravans. In the automotive world, change is a constant, that's why we take our job of untangling the complex car-buying journey very seriously. At our core, we're all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together. Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you. Experience Designers at Autotrader sit within our Product & Technology community and play a key role in shaping the products and services our colleagues, customers and consumers rely on every day. This role is focused on content design, but you'll work across the full experience, contributing to interaction, visual and service design. You'll help ensure our experiences feel clear, consistent and easy to use, while also supporting broader design work within your team. A big part of the role is understanding our users. You'll support the collection and analysis of insights, using these to shape clear, useful content and inform design decisions. At this level, you'll often be working on well-defined problems or collaborating with more experienced designers, helping you build confidence across different design disciplines. You'll be part of a cross-functional product team, contributing to improving our web and mobile experiences and building continuity across journeys. You'll support the full design lifecycle, from discovery and insight gathering through to design, prototyping and testing. Our teams are highly collaborative and data-driven. You'll use a mix of qualitative and quantitative insight to guide your work, while also developing the confidence to make decisions and contribute your perspective. You'll be encouraged to share ideas, give and receive feedback, and continuously improve how we design and deliver experiences. You'll also contribute to the wider design community, supporting the use of our design system and helping to improve how we work together across Product & Technology.

Requirements

• Experience working in a design role (content design, UX, or product design), either in-house or in an agency
• A strong interest in content design, with the ability to support writing, reviewing and shaping content using established patterns and guidance
• Ability to contribute to interaction and visual design work, particularly on well-defined tasks or with support from more experienced designers .
• Experience supporting user research or insight work, including collecting information, assisting with facilitation, or contributing to mapping activities
• Ability to help analyse user insights and use these to inform design and content decisions
• Understanding of how digital products are designed and built, including working collaboratively with designers, engineers and product managers
• An appreciation of design systems and how they support consistency across products
• Good communication skills, with the ability to share ideas, take on feedback and collaborate effectively with others
• A curious mindset, with a willingness to learn, ask questions and develop across multiple design disciplines
• Ability to balance attention to detail in content and UI with a broader understanding of end-to-end user journeys .
• During our application process, you will be asked two questions to help us learn more about you and how you align with our values. These will be used as part of our selection criteria, to determine if we progress your application further.

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