QA Performance Claims Specialist

Responsibilities

• Review and assess proposed product performance claims against industry, regulatory, and company requirements in an unbiased, professional manner.
• Validate claimed product features and benefits by analyzing technical substantiation such as clinical studies, technical data sheets, and testing reports.
• Guide vendors on required claim support and ensure final approved claims align with the level of substantiation provided.
• Partner with Legal to keep approved claims compliant with FTC requirements, truth-in-advertising standards, and expected customer experience.
• Provide technical guidance, training, and root-cause-driven CAPA support to resolve recurring claim issues and strengthen stakeholder knowledge.