Team Leadership & Development: Lead, develop, and performance-manage a team of junior and mid-level marketing coordinators specializing across paid digital, ABM, email, and marketing automation - fostering a culture of quality, accountability, and continuous learning within the GDC.
Capacity & Resource Management: Manage team capacity and workload allocation across all specialist functions, balancing incoming demand from regional teams against team bandwidth, prioritizing effectively, and escalating resourcing constraints where needed.
Stakeholder Partnership: Act as the senior point of contact for regional marketing teams, building trusted relationships and positioning the GDC as a reliable, high-quality delivery partner - proactively communicating on capacity, performance, and capability across all channels.
Operational Framework Design: Design, document, and continuously improve GDC workflows, briefing standards, QA processes, and ways of working across all specialist functions - ensuring the team operates efficiently, consistently, and at scale.
Performance Reporting: Define and report on GDC performance metrics covering delivery timeliness, campaign execution quality, and stakeholder satisfaction - using data to identify trends, address gaps, and demonstrate the value the GDC delivers to the wider business.
Platform & Tool Governance: Maintain oversight of platform standards and account hygiene across all tools used by the team - including LinkedIn Campaign Manager, 6sense, Pardot, and programmatic platforms - ensuring consistent naming conventions, folder structures, and access management.
Cross-Functional Collaboration: Partner with data, enrichment, design, and content teams within the GDC to ensure integrated, seamless campaign delivery across all channels and workstreams.
Hiring & Onboarding: Contribute to the recruitment, onboarding, and early development of marketing coordinator talent within the GDC, ensuring new team members are set up for success from day one.
Best Practice & Innovation: Stay current on developments across paid digital, ABM, email, and marketing automation - bringing relevant insights, platform updates, and best practices to the team and contributing to the evolution of GDC capabilities over time.
Requirements
Bachelor's degree in marketing, business, or a related field
6+ years of experience in marketing operations, campaign execution, or digital marketing - with demonstrable hands-on experience across two or more of the following: paid social, ABM platforms, email marketing, or marketing automation
At least 2 years of experience leading or managing a marketing team, ideally within a shared services, delivery center, or agency environment
Hands-on experience with Pardot (Salesforce Marketing Cloud Account Engagement) and 6sense strongly preferred
Strong understanding of B2B marketing campaign delivery across multiple channels and how they work together to support pipeline generation
Proven ability to lead, develop, and performance-manage a distributed or remote specialist team
Excellent stakeholder management skills with the ability to build credibility and trust with regional marketing leaders
Analytical mindset with the ability to define meaningful performance metrics, interpret data, and drive continuous improvement
Strong operational and process design skills - comfortable building frameworks and ways of working from the ground up
Clear and confident communicator across all levels of an organisation
B2B or software/technology sector experience strongly preferred
Comfortable working across global time zones as part of a globally distributed organisation
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Benefits
Remote work options
Additional Information
As the Campaign Production Manager within our Global Delivery Center, you will lead a team of specialist marketing coordinators responsible for the execution of paid digital, account-based marketing, email, and marketing automation programs on behalf of regional marketing teams across the business. You will be accountable for the quality, consistency, and efficiency of all marketing execution flowing through the GDC, while developing your team's capabilities, building trusted relationships with regional stakeholders, and continuously improving the operational frameworks that underpin great campaign delivery.
This is a senior leadership role within the GDC, suited to someone who combines deep knowledge of marketing execution across multiple channels with the people leadership, operational rigor, and stakeholder management skills needed to run a high-performing, distributed specialist team.
Mrisoftware · Cape Town, South Africa