Staff Analyst Level 2 - Litigation Support Analyst

About the role

The candidate will work in the Litigation Support Division's Agency Based Discovery, which liaises with other City agencies to assist with the respective agency's compliance with its discovery obligations in litigation brought against the City. The candidate will be responsible to assist management in conducting studies and to collect and analyze data on operations, including budgetary requirements. The candidate will analyze organization structures and the operational systems of other City agencies, including data processing methods, procedures, programs, systems, staff requirements, utilization of machines and equipment, forms design, records management, performance standards, and other aspects of management to achieve greater organizational efficiency within the respective agency and its compliance with its discovery obligations in litigation brought against the City. The candidate will also assist the Director of Agency-Based Discovery to manage and process requests so that they are handled as expeditiously and efficiently as possible. Tasks will include, but not be limited to: - Collect and analyze data, identifying possible quality issues, and assist with developing and implementing processes to correct such issues, ensuring the accuracy and integrity of system data, and which may include performing data entry; - Analyze existing protocols and prepare comprehensive reports of findings with recommendations for improved efficiency; develop new system and procedural training and protocol manuals; - Communicate with Law Department personnel and other client agency staff regarding reports, charts, graphs and related documents as well as pending requests and issues; - Identify, develop and recommend quality assurance methods to help resolve issues as needed; - Prepare and conduct searches in assigned client agencies systems for discovery responses. - Ability to work independently and also with a team, balancing multiple projects simultaneously; prioritize tasks as needed - Proficiency with Microsoft Excel and the rest of Microsoft Office - Experience with productivity software products (e.g., word processing, spreadsheet, presentation, and database software, etc.) - Familiarity with SQL-based databases - Excellent oral and written communication skills