Clinical Associate - O-P Prep - FT

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Employment Status: Full time Shift: Day/Evening/Night (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R160597 Clinical Associate - O-P Prep - FT (Open) How You'll Help Transform Healthcare: The Clinical Associate performs clinical and clerical support. provides basic technical clinical services and clerical support in the delivery of quality patient care as directed by licensed staff, physician or mid-level practitioner. performs basic clinical services relating to the care, cleanliness, safety, and comfort of patients. The Clinical Associate may be approved with phlebotomy tasks with the proper certfication, department need and leadership consent. The pre-anesthesia preparation unit is a fast-paced department aimed at focusing on quality presurgical care that fosters patient safety and successful surgical outcomes. We are a 25-bed unit located on 4 South and 4 East serving the main OR, endoscopy, and other procedural areas. The preoperative phase of care includes a patient assessment, a physical preparation of the patient through performing labs, diagnostic studies, and other care items such as IV insertion and medication administration, a psychological preparation of the patient to reduce anxiety associated with having surgery, and patient teaching. Communication and interdisciplinary teamwork serve as a essential link to ensuring safe and quality patient care. This position is full time, working the day/evening/night shift with every other weekend and rotating holidays The Clinical Associate Performs clinical and clerical support. Provides basic technical clinical services and clerical support in the delivery of quality patient care as directed by licensed staff, physician or mid-level practitioner. Performs basic clinical services relating to the care, cleanliness, safety, and comfort of patients. The Clinical Associate may be approved with phlebotomy tasks with the proper certfication, department need and leadership consent. Will also be required to perform other department/unit specific tasks. Exhibits competent knowledge of EMR and assists with chart audits. Reviews medical record and provider orders. Updates demographics, insurances, answers phones, schedules appointments, receives/relays messages and inputs refill requests. Assists with referrals, authorizations, and pre-authorization as directed by licensed staff, provider or mid-level practitioner. Orders department/unit supplies and equipment and stocks/organizes supplies. Collects patient assessment data to include height, weight, vital signs, chief complaint/symptoms, current medications, etc. for assessment by licensed staff Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment. Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds. Transports patients through office. Assists with maintaining regulatory compliance (refrigerator, code cart checks, glucose meters, equipment room storage, etc.). Provides basic nursing care and performs advanced technical skills according to established standards.. Acts as clerical support, receptionist, and unit resource in support of members of the unit health-care team. Performs basic clinical services relating to the care, cleanliness, safety, and comfort of patients. On monitored units, Clinical Associate will be required to function as a nursing assistant and a monitor technician. Clinical Associates assigned to Clinical Transport will provide basic patient care and function as a monitor technician. On non-Monitored units, Clinical Associate may be approved with de-centralized phlebotomy or removal of femoral arterial sheaths and nursing assistant based upon patient population and VP consent. Will also be required to perform other department/unit specific tasks. Provides support for department/unit staff scheduling, including lunch assignments. May review medical record for outstanding orders and notifies nurse of stat orders and medication changes. Processes equipment between patients as needed (cleans unit-based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment. As competencies are appropriate, will manage admissions, transfers, and discharges. Coordinates patient flow into/out of area using department/unit specific software and Intranet. Schedules patient therapeutic and diagnostic procedures. Welcomes and assists patients and visitors and assists with registration. Serves as "face" of the unit, adheres to dress code and exhibits service excellence behaviors at all times. Demonstrates excellent telephone etiquette and interpersonal skills when answering phones and interacting with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate