Senior Wellbeing Coordinator
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Drive Wellbeing Program Delivery
- Lead the end-to-end execution of onsite and virtual wellbeing initiatives (health fairs, flu clinics, screenings, campaigns, and more)
- Manage logistics, timelines, and deliverables across multiple client programs simultaneously
- Coordinate vendors, confirm scheduling, and oversee live event execution-including troubleshooting when needed
- Monitor participation and outcomes to ensure programs deliver measurable results
- Partner with Clients
- Serve as a day-to-day point of contact for assigned clients
- Build strong, consultative relationships through proactive communication and responsiveness
- Support consultants and account managers with program insights, recommendations, and follow-ups
- Ensure all deliverables are completed on time and aligned with broader client wellbeing strategies
- Manage Projects & Vendors
- Oversee vendor sourcing, coordination, and performance management
- Maintain organized project plans, timelines, and documentation across initiatives
- Support budgeting processes, including tracking expenses and invoice coordination
- Measure Impact
- Track engagement, outcomes, and key metrics across programs
- Contribute to client reporting and presentations that demonstrate value and ROI
- Maintain accurate records of activities, milestones, and performance data
- Contribute to a Growing Practice
- Collaborate across teams to support integrated client strategies
- Help improve processes, tools, and scalable ways of working
- Support onboarding and mentoring of junior team members
- Stay current on wellbeing trends, compliance considerations, and industry best practices
Requirements
- 3-5+ years of experience in wellness, benefits, healthcare, or client/account management
- Strong project management skills with the ability to manage multiple priorities and deadlines
- Experience working in a client-facing, service-oriented environment
- Proven ability to coordinate complex programs or events from start to finish
- Excellent communication skills-written and verbal
- Detail-oriented with strong problem-solving skills and accountability
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word)
- Key Strengths for Success
- Relationship-building and client service mindset
- Strong organizational and project management capabilities
- Vendor coordination and cross-functional collaboration
- Data tracking, reporting, and insight generation
- Adaptability, ownership, and a proactive approach
Benefits
Additional Information
Position Overview At EPIC, we believe wellbeing drives performance, engagement, and long-term success. As a Senior Wellbeing Coordinator, you'll play a key role in bringing that vision to life for our clients. In this role, you'll partner closely with our National Wellbeing and Health Management Practice to deliver high-impact programs that support employee health and organizational outcomes. You'll blend hands-on program execution with client-facing partnership-serving as both the engine behind seamless delivery and a trusted resource to consultants and account teams. If you thrive in a fast-paced, client-focused environment and enjoy turning strategy into action, this is an opportunity to make a meaningful impact at scale.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Epic Insurance Brokers and Consultants? Share your experience