Senior Engineer- Artificial Intelligence

About the role

At Tucows, we have spent three decades building the software and infrastructure that keeps the internet running. We believe in an internet that is open, reliable, and simple. As we integrate Artificial Intelligence into our ecosystem, we aren't looking for superficial implementations; we are looking to build robust, agentic systems that fundamentally improve how millions of users manage their digital identities and connectivity. We are seeking a Senior AI Engineer to join a dedicated team of engineers building the next generation of intelligent agents that help scale our business. You will bridge the gap between cutting-edge LLM research and production-grade software engineering, leading the development of systems that automate complex tasks with the same reliability our infrastructure is known for. This is a remote opportunity for applicants in Canada or USA.

Responsibilities

• System Architecture: Design and implement scalable AI-driven features with a focus on multi-agent systems and advanced RAG architectures.
• Production Excellence: Move beyond the prototype. You will own the full lifecycle of AI services, from model selection and deployment to monitoring in a Kubernetes environment
• Polyglot Engineering: Write clean, maintainable code primarily in Python, while collaborating on core infrastructure services written in Go.
• Ethical AI Leadership: Establish clear standards for data privacy, model bias, and security, including practices like model cards, red-teaming protocols, and privacy impact assessments, ensuring our AI initiatives remain transparent and aligned with our commitment to user trust.
• Key Skills & Experience
• Experience: 5+ years of professional software engineering experience, with a proven track record of shipping production-ready applications.
• AI Specialization: Demonstrated expertise working with Large Language Models (LLMs) and agentic frameworks, with a solid understanding of how to apply them to real-world production systems.
• Technical Stack: Advanced proficiency in Python is required. Hands-on experience with Go, or a demonstrated ability to ramp quickly in a Go-heavy environment, is strongly preferred.
• Infrastructure Knowledge: Familiarity with modern DevOps practices, including CI/CD, Docker, and cloud-based inference pipelines on AWS.
• Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality.
• We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
• We use AI-enabled tools throughout our recruitment process to help us work more efficiently and consistently. These tools support our hiring teams by organizing and reviewing information, while final hiring decisions are always made by people.
• Tucows and its subsidiaries participate in the E-verify program for all US employees.
• Learn more about Tucows, our businesses, culture and employee benefits

Benefits

Additional Information

Tucows Domains is the world's largest wholesale domain registrar, responsible for maintaining the health, neutrality, and openness of an important-but largely invisible part of the Internet: the domain name system (DNS). As part of Tucows-one of the world's largest Internet companies-Tucows Domains has a rich history of helping make the Internet better, operating globally under the Ascio, Enom, Hover and OpenSRS brands. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It's also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet! Today, over one thousand people from over 20 countries are part of our team. If this sounds exciting to you, join the herd!

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