Lab Customer Service Specialist
External
Gbmc · Gbmc HospitalFull-timeOn-siteToday
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Requirements
- 6 months of specimen processing/phlebotomy training or related experience
- Knowledge of medical terminology and insurance coverage and billing Knowledge of problem resolution strategies for customer service matters Excellent skill in Customer Service techniques
- Skill in Lab Information System and other computer applications
- Ability to type quickly and accurately
- Ability to listen attentively and analyze problem with accuracy
- Ability to prioritize work, pay attention to detail and multi-task
- Skill in oral and written communication Pay Range
- $17.30 - $25.11 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
- Equal Employment Opportunity
Benefits
Health insuranceVision insurance
Additional Information
Under limited supervision, provides customers with high quality services during registration and order entry and during communication of test and other pertinent information that would aid in efficient utilization of laboratory services.Education: HS; Additional college preparation in the biological and/or laboratory sciences is preferred
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