Associate, Commercial Manager

About the role

Grade Level (for internal use): 09 About The Role The Role: Associate Commercial Manager, you are responsible for proactive client outreach to ensure satisfaction, user training and secure renewals of assigned accounts. Primarily, this position is to retain both clients and your bank portfolio, as well as identifying new opportunities through multi touch retention process for closing or to be passed to regional sales teams. The Team: You will be part of Primary Accounts team in Manila, comprised of experienced client retention specialists and professionals, for one of the segments of S&P Global in the Philippines. The Impact: Critical to the success of Commodity Insights client retention initiatives, this position will develop and maintain positive relationship with the assigned Commodity Insights accounts to understand business need, drive service adoption and provide feedback on account health and user best practices.