Hospitality Ambassador

About the role

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. We are looking for a Hospitality Ambassador to join us at our Cartier boutiques to be the face of our Maison and to effectively contribute to the success of our brand. If you are looking to take the first step into luxury jewellery and passionate in serving people, we welcome you to apply now! HOW WILL YOU MAKE AN IMPACT? As an Ambassador of the Maison, you are responsible for upholding the Cartier image and to provide a consistent excellent client experience through the entire client journey You will handle the waiting time management by informing clients about the approximate waiting times, and storytelling about the Maison and the boutique You will also ensure a smooth client flow and orientation throughout their journey in the boutique by assessing their needs and being prompt and positive in responding to their concerns HOW WILL YOU EXPERIENCE SUCCESS WITH US? We believe in shared success, and understanding that with your actions you elevate your team and brand. To Contribute To Team Success You Have strong team spirit Maintain excellent communication in English Be digitally savvy and have strong organization skills Provides excellent service and client focused Exercise flexibility and take the initiative to serve at the highest standard HOW DO WE KEEP YOU SMILING? A great opportunity to be a part of a dynamic and diverse team that goes the extra mile to uphold outstanding service for our beloved clients This role will also help introduce you to luxury whilst enhancing your expertise in boutique operations and service Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level #Richemont #WeCraftTheFuture

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