Additional Information
As an Account Manager in Amazon US Global Selling team, you will work with large Amazon US Sellers helping them expand their online retail business to Amazon websites in Europe, Asia, South America and Australia. You will work with Seller's leadership team, identify decision makers and align them to take actions required to expand their business to Amazon's global websites. You will build and cultivate strong working relationships with sellers in your portfolio; be a trusted advisor and a business advocate. You will also partner with US Services Providers to help your sellers get required tax and product compliance for global selling. You will be comfortable with 6+ month sales cycle taking the sellers through step-by-step process to launch on a new Amazon country website. Success in this role will be evaluated based on number of sellers, unique selection and revenue that you drive from the sellers in your portfolio. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of Sellers on Amazon's global websites.
In addition to your day-to-day role working with sellers, you will contribute to business strategy development, program management, and cross-functional initiatives that drive growth at scale. You will own and maintain long-term programs (up to 12 months), write business documents (narratives, strategy papers, operational reports), and partner with product teams to translate field insights into platform improvements. You will use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners' experience. As automation and AI reshape how we work, you will be expected to leverage data analysis and tooling to drive efficiency, surface insights, and inform decision-making beyond your individual seller portfolio.
Ideal candidates will thrive in an ambiguous environment where they must develop, evolve and implement business strategies to deliver results, have relentlessly high standards, and operate as a business owner who can balance seller-facing account management with program-level thinking.
Key job responsibilities
- Build strong relationships with CXO level stakeholders in Seller's organization to drive decisions and actions required to launch Seller's business on Amazon's global online stores.
- Pitch CXO level stakeholders on benefit of selling their products on Amazon's global online stores in Europe, Asia and South America.
- Guide sellers on step-by-step process on global account registration, KYC, tax and product compliance etc.
- Provide ongoing post launch support on selection expansion, deals, sponsored ads etc. to help Sellers grow revenue on Amazon's global stores.
- Leverage Amazon Quick Suite AI tools to analyze Seller performance data and identify actions to grow sellers' business.
- Earn seller's trust and foster strong relationships with sellers to align them on acting on identified growth opportunities.
- Prepare and conduct monthly business reviews with CXO stakeholders in Sellers Org. regarding progress and roadblocks to increase their revenue on Amazon's global website.
- Collaborate with other account managers and program teams on best practices; iterate on approaches while measuring impact, to intelligently drive growth initiatives.
- Own and drive program-level initiatives (e.g., compliance adoption, seller onboarding workflows, campaign execution) from scoping through delivery over 12-24 month horizons.
- Analyze large datasets using Excel, and internal BI tools to identify trends, diagnose conversion gaps, and produce actionable reports for leadership.
- Write clear, data-backed business documents - including strategy narratives, program updates, and cross-team recommendations - to influence product and operational decisions.
- Partner with product teams to translate seller feedback and field intelligence into feature requirements and platform improvements.
Amazon.com · Seattle, WA