Consultor de viajes - Especialista en AMADEUS (Turno nocturno)

Benefits

Additional Information

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. En American Express Global Business Travel, nuestros Consultores de Viajes son el corazón de nuestra organización. Somos líderes globales en soluciones de viajes corporativos, y buscamos profesionales apasionados por brindar un servicio excepcional a nuestros clientes empresariales más exigentes. Si posees experiencia sólida como consultor de viajes corporativos y dominas los Sistemas de Distribución Global (GDS), esta es una excelente oportunidad para crecer con nosotros. Requisitos: Experiencia comprobable como consultor de viajes corporativos Dominio avanzado de GDS AMADEUS principalmente. (Sabre o Apollo también serán considerados)- se realizarán evaluaciones técnicas Sólida trayectoria en servicio al cliente y operaciones de centros de contacto Capacidad para gestionar múltiples tareas simultáneamente Amplio conocimiento de tarifas, cálculo de costos e impuestos Habilidad para resolver situaciones complejas con alto entendimiento del negocio Disponibilidad para trabajar en horario NOCTURO, fines de semana y días festivos (operación 24/7) Responsabilidades principales: Dominar los productos y servicios de Amex GBT, incluyendo nuestro proceso integral de reservas Diseñar, cotizar y reservar itinerarios personalizados para clientes corporativos (individuales y grupos) Operar eficientemente Sistemas de Distribución Global y plataformas de proveedores Garantizar el cumplimiento de políticas de viajes corporativas, regulaciones y estándares de proveedores Resolver solicitudes especiales y situaciones complejas con creatividad y profesionalismo Colaborar con el equipo, brindando capacitación y retroalimentación constructiva para elevar estándares de servicio Iniciamos operaciones en Junio 2026, si cuentas con los requisitos descritos, ¡esperamos tu aplicación! Cualquier duda adicional podrá ser aclarada durante el proceso de entrevista. ¡Únete a nuestro equipo hoy! Location Mexico Click here to learn more about the benefits we offer in Mexico. The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!