Market Operations Overnight Lead
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EliteAI-generated questions, company research, and talking points tailored to this role
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
The Overnight Lead will be responsible for day to day management of Equities Trading Services desk during overnight trading hours (8pm-4am EST). This will include overseeing the work of 2 more junior analysts as they support the Nasdaq Stock Market during overnight hours. Support tasks will include trading and technical support, oversight of market access limits, and managing larger issues and incidents that arise during the overnight session. Functional management of Trading Services desk in the overnight hours including all of the below tasks. Research and respond to all trading and technical inquiries from both internal and external customers using various support tools. Provide assistance/training to customers in all facets of Nasdaq's Equities business including the use of all exchange services and ancillary products. Troubleshoot all client connectivity issues including firewall changes, access list modifications, and session configurations. Support for the Nasdaq/FINRA Trade Reporting Facility (ACT). Provide client assistance on specific functionality for all new and existing Nasdaq protocols. Manage major incidents by troubleshooting and communicating with internal and external clients. Apply AI-driven thinking to improve standard operating procedures and service workflows. Responsible for making regular process improvements in all facets of the group's daily duties. Support user acceptance testing of new products. Education Required: Undergraduate degree in business related major or related experience Experience Required: At least 2-3 years Preference for Series 7, Series 24 or willingness to pass SIE within 5 months of employment. This is a remote, WFH position that can be based anywhere in the United States but you must be able to work from 8pm-4am EST. Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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