Billing Analyst (Remote based in Indianapolis, IN or Chicago, IL)

Responsibilities

• Maintain an accurate and updated billing system to facilitate smooth operations, including Project and Agreement set up
• Generate and dispatch invoices promptly and accurately
• Scrutinize sales orders to verify the correctness of billing setups
• Execute billing and reporting tasks in adherence to predetermined deadlines
• Oversee the management of Tax Exemption Certificates, including timely follow-ups and requests as required
• Demonstrate proficiency in analyzing and resolving customer inquiries via shared email platforms
• Foster effective communication by liaising with internal personnel and promptly addressing inquiries
• Fulfill additional duties as assigned, contributing to the efficiency and effectiveness of the billing process
• Follow up on client payments, process payments, and apply cash
• Bachelor's or Associate's degree in Accounting, Finance, or a related field preferred; certificate-only and non-degree candidates will be considered
• 1+ years of experience in billing, accounting, or a finance-related role, preferably within a similar industry
• Experience with Microsoft Excel, including the ability to work with large data sets
• Experience with PSA and financial systems such as ConnectWise and NetSuite preferred
• Exceptional attention to detail and commitment to data accuracy and integrity
• Strong analytical and problem-solving skills with the ability to identify and resolve issues promptly
• Clear and professional communicator with strong interpersonal skills
• Ability to thrive in a fast-paced environment and adapt to changing priorities
• Comfortable working both independently and collaboratively as part of a team
• Must be located in or around Indianapolis, IN or Chicago, IL
• Must be legally authorized to work in the United States for any employer without sponsorship
• What It's Like to Work Here
• Accountability & Ownership
• Resultant offers a flexible, high-trust environment, paired with a shared commitment to accountability:
• Take ownership of your work from start to finish and deliver on your commitments to clients and coworkers
• Communicate proactively, especially when priorities shift
• Focus on outcomes, follow-through, and measurable impact
• Show up where it matters, in person or virtually, when it strengthens relationships or results
• Do the small things brilliantly: respond timely, stay organized, and follow through to build trust
• We trust each other to own our work and deliver exceptional results. Flexibility means autonomy paired with accountability: the freedom to work in ways that fit your life, balanced with the reliability our clients and coworkers count on.
• Is Resultant the right spot for you?
• Equal Opportunity Employer

Benefits

Additional Information

Resultant is seeking a meticulous and detail-oriented individual to fill the role of Billing Analyst within our Accounting team. As a Billing Analyst, you will collaborate closely with various departments to ensure the precise and efficient handling of customer billing processes, thereby upholding the integrity of our accounts receivable system. Collaboration is at the heart of our success. This position is primarily remote, with a preference for candidates based in Indianapolis, IN or Chicago, IL to support periodic in-person collaboration as needed.

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