Service Technician II

Responsibilities

• Perform repair, maintenance, and service work on rental fleet vehicles.
• Complete repair and maintenance tasks within set deadlines
• Understand recall and warranty information from OEMs.
• Utilize and read service manuals.
• Verify all repair and maintenance items are properly installed and complete workshop orders accurately.
• Understand PTR return, check-in, and QC inspection processes.
• Execute all quality and safety standards regarding repair and maintenance procedures.
• Perform electronic vehicle check-ins to capture all billable damages.
• Troubleshoot basic automotive mechanical and electrical problems.
• Prioritize safety, quality, and customer service.
• Escalate judgment calls to the department manager.
• Work with team members and department manager to improve repair and maintenance processes.
• 5S (Sort, Shine, Straighten, Standardize, Sustain): Implement and uphold 5S principles within the workspace to improve efficiency and organization.

Requirements

• 2+ years of mechanical and/or electrical experience or currently enrolled in an automotive or electrical technical school.
• Maintain a good driving record and be properly licensed.
• Knowledge of and ability to use a variety of hand and power tools. Willingness to purchase required tools.
• Knowledge of and proficiency in using a variety of hand and power tools.
• Flexibility and adaptability to work under pressure in a fast-paced environment.
• Strong team player.
• Ability to work both inside the shop environment and outdoors.
• Ability to lift 50 lbs. and stand for extended periods.
• Basic written communication skills and proficiency in using a tablet.
• Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness.
• Employee Benefits
• At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally.
• Wellness & Fitness
• Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we've got you covered.
• Exclusive Employee Perks
• Enjoy a variety of additional benefits designed to make life a little easier and more enjoyable:
• PTR Swag & Uniform/Boot Allowance
• On-site Micro-Markets stocked with snacks and essentials
• Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment
• Additional partner and vendor discounts
• Performance Incentives (Commissions, Bonuses & Profit Sharing)
• At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role.
• Comprehensive Benefits - Starting Day One
• ✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare) ✔ 401(k) matching and long-term financial planning support ✔ Paid time off so you can recharge ✔ Life, accidental death, and disability coverage ✔ Ongoing learning and development opportunities
• Training, Growth & Recognition
• We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle.
• Culture & Connection - More Than Just a Job
• At PTR, we don't just build relationships with our customers-we build them with each oth

Benefits

Additional Information

Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental ! Company Overview At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries-including construction, utilities, and infrastructure-by delivering high-quality, ready-to-work trucks and trailers tailored to each customer's needs. At PTR, we don't just rent trucks-we partner with our customers to drive efficiency and success on every job site. The Service Technician II will be a key contributor to ensuring the quality of our rental fleet is maintained throughout its rental lifespan. Working together with our team, you will be responsible for performing repair, maintenance, and service work on a range of vehicles in our customized rental fleet. LOCATION Onsite- Fort Wayne HOURS OF OPERATION Monday through Friday 6:00 AM to 2:30 PM

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