Workshop/Field Service Technician- Wind

About the role

Workshop/Field Service Technician- Wind Company Description Flender has 125+ years of experience in gearbox manufacturing. Our mission is to provide innovative drivetrain solutions that improve our customers' competitiveness. We are now hiring a full time, talented Workshop/ Field Service Technician-Wind to join our team based out of Cambridge, ON, Canada. This position may require up to 70% travel for up to four (4) weeks at a time. For more information on Flender, please see website: www.flender.com Equal Employment Opportunity Statement Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities. Job Summary: The Service Technician performs work on Wind and CS gearboxes, main shafts, couplings, spare parts, and related components both in the shop and in the field. The technician provides technical expertise at customer sites, adding to or preserving the value of customer assets by efficiently executing service orders and ensuring customer satisfaction. Millwrights, mechanics, or individuals with strong mechanical skills are preferred. The technician will work on various styles of gearboxes and couplings, performing assembly of Wind and CS gearboxes and their sub-assemblies. Work is performed from blueprints, parts lists, and assembly cards and involves the use of parts washers, freezers, ovens, cranes, fork trucks, hand tools, and power tools. The technician will disassemble and assemble gear units, can work independently or with other assemblers, will guide lower grade assemblers, and may perform other duties as assigned by the supervisor. Essential Responsibilities and Tasks Job Planning and Preparation Participate in planning for assigned jobs, including: Gathering and preparing tools, information, personal protective equipment (PPE), parts, and other items required for the successful execution of the service order Packaging and coordinating with the assigned planner to ensure all required items are received at the proper time and place Making transportation and lodging arrangements and notifying the assigned planner and Field Service Lead for the job Participate in Job Safety Analyses (JSA) prior to every new job. Be present at the worksite, prepared and ready to work at the agreed‑upon time. Manage travel delays and communicate changes in travel plans with the job Lead. Follow all travel‑related policies. Field and Shop Service Activities Perform endoscope inspections, visual inspections, and similar diagnostic procedures on gearboxes and components on wind and industrial units at customer sites. Repair, remove, and/or install gearboxes and components on wind and industrial units at customer sites (e.g., main shafts, pitch tubes, gears, bearings, gearing accessories, brake assemblies, shrink disks, lubrication and filter systems, module sections). Provide supplementary services for customers as assigned by the job Lead. Assist with and support similar responsibilities and tasks in a workshop setting and in the field. Safety, Tools, and Equipment Inspect, properly maintain, and safely operate all PPE, material‑handling equipment, vehicles, rigging, and tools prior to and after every use. Follow all equipment procedures and notify the job Lead or Field Service Manager of missing, broken, or otherwise inadequate resources. Maintain full awareness of surroundings and potential job hazards. Notify the Lead or Field Service Manager of safety concerns or potential equipment issues. Stop working immediately to avoid unsafe practices. Report all incidents and near‑misses. Observe all safety procedures and practices and maintain a safe working environment at heights. Documentation and Customer Requirements Complete and submit all job‑related documents, reports, and administrative processes accurately and in a timely manner. Be diligent in recording all work performed and parts used. Follow all customer and job‑specific procedures regarding site check‑in, check‑out, training, reporting, wrap‑up, incident reports, and other similar requirements of working at a site. Professional Conduct and Company Values Protect confidential information by not communicating, disclosing, or using it for the benefit of self or third parties; always maintaining the highest degree of honesty and integrity. Achieve outcomes using methods that align with Flender's mission and values: Use data to identify barriers, overcome obstacles, and inform decisions. Be financially responsible; avoid waste and keep accurate financial records. Maintain