Operations Manager - Arts + Events

Benefits

Additional Information

Department: Arts & Events ______________ Company: Canary Wharf Management Limited ______________ Reporting to: Associate Director - Arts + Events ______________ JOB SUMMARY The Operations Manager - Arts + Events will be responsible for the overall creation, logistics, co-ordination and management of departmental, office and event operations inclusive of production and technical related technologies and aspects, scheduling, administration and the provision of excellent aesthetics, customer services and quality control. This position will administrate and manage all departmental and event Health & Safety and welfare arrangements, and the management of all departmental and event related suppliers, contractors, technical staff and crew. The Operations Manager - Arts + Events will be responsible for ably assisting, researching, reporting and where relevant, co-ordinating major annual existing and future events within the A+E programme. The Operations Manager - Arts + Events have overall responsibility of event and departmental production and technical budgets and equipment inventory and maintenance. Annual salary: £60,000 - £62,000 Closing Date: 10th June 2026 Mon-Fri 09:00 - 17:30 4 days office/ 1 day WFH MAIN RESPONSIBILITIES To effectively co-ordinate and manage all of the daily operations of the department and department's events and activities inclusive of suppliers, services providers and contractors; To efficiently design, co-ordinate and manage the production and technical aspects, operations and logistical activities of all the departmental events and activities; To assist with and co-ordinate the delivery and development of event logistics, planning and requirements; To provide full and effective communications and liaison with relevant internal departments of Canary Wharf Limited and Canary Wharf Management Limited, ensuring the needs of the A+E programme are met, including: Public Open Spaces: Estate Management - Security, Road Management, Cleaning, Infrastructure, Waste Management, Health, Safety & Wellbeing, Landscaping and Building Managers. CWG departments: Press Office, Marketing, Insurance, Legal, Tenant Corporate Liaison, Accounts, , Administration, and Tax. Development and Construction Retail Management and Retail Promotions Public Art: outdoor and indoor art installations and exhibitions To provide thorough and effective liaison with Canary Wharf's tenants, external businesses, community and arts organisations and individuals with regards to all departmental events, where relevant and applicable: Emergency Services First Aid providers Local authorities Event organisers/Production/Technical companies/suppliers Others To be responsible for ensuring thorough and effective liaison is delivered to the relevant internal personnel and ensure the needs of internal departments and the events are achievable and delivered; Prepare and co-ordinate all relevant departmental and event correspondence, schedules, reports, evaluations and other documentation as required; To prepare, complete and distribute thorough event Risk Assessments, Method Statements and other H+S documentation for mid-sized to larger scale internally produced events; Collate, review and advise on all event Risk Assessments, Method Statements and other relevant documentation received from external organisations and advise the team on smaller events as required To proactively ensure all events are installed, operated and dismantled within the company's and legislative Health + Safety and quality control standards and regulations; To effectively prepare, negotiate and execute where relevant, the tendering, quoting, purchase order and invoice processes; To logistically and cost-effectively book, monitor and manage all relevant event production and technical infrastructure, hires, suppliers, contractors, and contracts all in full liaison with the Associate Director - Arts + Events To competently control, monitor and manage all event production and event budgets as assigned, and present clear and concise production / technical accounts and financial reports when required; To develop, update and maintain all production and technical databases, systems, SOP's and processes; To actively source new and sustain existing service providers in order to achieve best value and quality control; To assist in the development and promotion of the A+E programme and in strategic planning and policies; To research and present feasibility studies, cost breakdowns and forecasts of future and proposed events including purchases, hires, maintenance and upgrades; To effectively manage the maintenance, regulations, storage and inventories of all departmental and event equipment with assistance from Arts + Events Co-ordinator; To regularly report and present expenditure breakdowns on equipment usage, maintenance, purchases, upgrades and hires; To prepare and present logical feasibility proposals and cost breakdowns on future technical equip