IT Operations Engineer

About the role

We are looking for a multifaceted IT Operations Engineer who can be the IT domain expert across our corporate IT team. This position requires a mix of IT skills to improve the company's technology architecture. You will be responsible for developing and leading implementation of platforms and services across our global engineering and operations functions. At Applied Intuition, you will: Design and build out a scalable IT infrastructure for a rapidly growing organization Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support, escalating more complex requests to senior staff members Provide technical assistance and support for issues related to computer systems, networks, software, and hardware We're looking for someone who has: 5-7+ years in IT operations including system administration, server support, project implementation, and desktop support in a fast paced environment Experience with Google Workspace, or other Active Directory systems Experience supporting a broad range of computer systems (Linux, Windows, and Mac) Knowledge of networking protocols and equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points) Experience in deploying, integrating, and administration of SaaS applications Ability to operate in high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible Experience in creating IT processes and procedures