OPEN INTERVIEWS for valets, valet shift leads and shuttle drivers at DOWNTOWN NASHVILLE'S TOP LUXURY HOTELS

External

Townepark · Nashville, TN

Part-timeOn-siteToday

ClassificationSAFe

Cover Letter Connect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

About the role

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35% The total amount of time for all functions of the job - 100%

Additional Information

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here . OPEN INTERVIEWS! Towne is hiring Valets, Valet Shift Leads and Shuttle Drivers at Downtown Nashville's Top Luxury Hotels Date of Event : Tuesday, June 16th Time of Event: 10:00am -5:00pm APPLY TODAY FOR YOUR INVITATION AND LOCATION DETAILS No experience needed - flexible shifts available Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual base pay will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay for this position is $9 - $14 per hour plus $14-$16 per hour in tips. Bonus pay for select shifts. Medical benefits offered to all full- and part-time employees Work Schedule: The potential work schedule for this position is weekdays, weekends, holidays, all shifts - dependent upon hotel staffing needs. We are currently seeking both full- and part-time candidates. Flexible schedules. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

OPEN INTERVIEWS for valets, valet shift leads and shuttle drivers at DOWNTOWN NASHVILLE'S TOP LUXURY HOTELS

About the role

Requirements

Benefits

Additional Information

Your Match

Company Intel

What employees say

Interested in this role?