Healthcare Provider Licensing Manager

About the role

TeleMed2U is seeking a Licensing Manager to build, manage, and scale our provider licensing function across multiple states. This is a hands-on role responsible for owning licensing operations end-to-end while establishing the processes and structure needed to support growth. This role will evolve into a people leadership position as the licensing function expands.

Responsibilities

• Manage the full lifecycle of provider licensing, including applications, renewals, reinstatements, and multi-state expansion
• Prepare and submit applications, ensuring accuracy and compliance
• Track license statuses, expirations, and renewal timelines
• Communicate with providers and licensing boards to resolve issues
• Maintain accurate, audit-ready documentation
• Build and improve workflows, SOPs, and tracking systems
• Support multi-state growth through scalable licensing processes
• Monitor regulatory changes and ensure ongoing compliance
• Identify and mitigate licensing risks
• Partner with Clinical Operations, Recruiting, Credentialing, and Compliance
• Track key metrics and provide reporting to leadership
• Support future build-out of licensing operations and team structure

Requirements

• Bachelor's degree in healthcare administration, business administration, or related field preferred; significant professional experience in multi-state provider licensing and demonstrated operational ownership may be considered in lieu of formal education
• Minimum 3 years of provider licensing experience, including multi-state licensing exposure
• Proven ability to take ownership and lead projects, initiatives, or functional responsibilities, including influencing stakeholders and driving outcomes
• Strong understanding of state licensing regulations, telehealth compliance, and provider licensure processes
• Strong organizational, analytical, and problem-solving skills
• High attention to detail and ability to manage competing priorities
• Preferred
• Certification through NAMSS (e.g., CPCS, CPMSM)
• Experience in telehealth or multi-state healthcare organizations
• Physical Requirements
• Prolonged periods of desk work and computer use
• Ability to lift up to 15 lbs

Benefits

Additional Information

About TeleMed2U At TeleMed2U, we believe that time is the most valuable resource in healthcare- whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care-making it faster, simpler, and more accessible for all.

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