Sales Consultant

About the role

Sells new or used vehicles at a profit to the dealership while ensuring customer satisfaction. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following. Other duties may be assigned. Meets dealership sales goals. Maintains CSI at or above company standards. Greets customer and determines make, type, and quality of vehicle desired. Explains features and demonstrates operation of vehicle in showroom or on road. Suggests optional equipment for customer to purchase. Computes and quotes sales price, including tax, trade-in allowance, and discount. Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract. Arranges for delivery and registration of vehicle. Researches availability of models and optional equipment. Engages in business development. Addresses customer concerns. Follows Safeguards rules and regulations.

Requirements

• Education/Experience:
• Prior sales experience preferred.
• Verbal and Writing Ability:
• Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employee.
• Math Ability:
• Ability to add, subtract, multiply and divide.
• Reasoning Ability:
• Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.
• Certificates and Licenses:
• Valid Driver's License
• Environment Demands:
• Physical Demands:
• While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.
• Competency:
• To perform the job successfully, an individual should demonstrate the following competencies:
• Analytical - Collects and researches data, uses intuition and experience to complement data.
• Problem Solving - Gathers and analyzes information skillfully, develops alternative solutions.
• Technical Skills - Strives to continuously build knowledge and skills.
• Customer Service - Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments.
• Interpersonal - Focuses on solving conflict, not blaming.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations, listens and gets clarification.
• Team Work - Balances team and individual responsibilities, contributes to building a positive team spirit.
• Leadership - Inspires and motivates others to perform well, inspires respect and trust.
• Ethics - Works with integrity and ethically, upholds organizational values.
• Organizational Support - Follows policies and procedures.
• Attendance/Punctuality - Is consistently at work and on time, arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction.
• Initiative - Volunteers readily.
• Motivation - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles.
• Planning/Organizing - Uses time efficiently, sets goals and objectives.
• Professionalism - Treats others with respect and consideration regardless of their status or position.
• Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf .

Benefits

Additional Information

Hendrick Toyota North Charleston Location: 7151 Rivers Ave, North Charleston, South Carolina 29406

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