Hotel Manager
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We are looking for a driven, people-first Hotel Manager to take full ownership of our Resort - leading the team and elevating the guest experience. Main Responsibilities Overall day-to-day leadership of hotel operations, including front office, housekeeping, food & beverage, maintenance, culinary, health club & spa, duty manager - guest services Implementation and monitoring of brand/service standards, SOP's Support Accor and Mövenpick system implementations Revenue optimisation & maximisation, cost control, P&L and payroll accountability Team development, rostering optimisation / operational efficiencies across departments, performance management Health & safety, compliance management, support and lead Green Key Certification, deliver high consistent guest expectations satisfaction - (RPS) ownership Strategic input on property improvements, CAPEX, all other key management support functions Previous premium hotel experience is essential. Hospitality Management experience - familiarity of a resort would be advantageous. A strong commercial acumen with a track record of meeting or exceeding revenue & profitability targets. Passion for creating memorable guest experiences with a meticulous eye for detail. Old Thorns Company Benefits Countryside setting A large variety of Learning & Development opportunities (including apprenticeships and courses) Free meals on duty Free on-site parking Long Service Awards & Long Service Holiday Entitlement Employee Recognition Programmes 28 days paid holiday entitlement Refer a Friend Bonus Scheme (£100) Discounts across all Food & Beverage outlets Discounted access to our on-site gym and pool Discounts on Spa Treatments and Products Discount on Golf Retail Products in the Proshop Discounts on hotel rooms and Hotel-Run events (including our Tribute Nights!)
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