Resident Support Volunteer - BTAS

About the role

In partnership with the Bridge Project, Waythrough provides 50 dispersed homes across Bradford, offering homeless single women and their young children safe, secure and accessible accommodation. As a resident support volunteer, you would assist in meeting residents' needs at Bradford's Temporary Accommodation Service (BTAS) Tasks may include: Deliver person-centred support Promote safety, dignity, and empowerment for tenants Provide high-quality accommodation that promotes stability, recovery and long-term independence. Working with Staff to take residents to appointments. Be a point of contact for residents' concerns. To share any concerns about residents with a staff member. To respect peoples' differences. To work within agreed professional boundaries at all times and in line with Waythrough policies and procedures Skills we would like you to bring to the role: Good IT skills Good written communication skills Attention to detail Ability to keep a track of multiple tasks and report back on progress Non-judgmental towards people with lived experience Confident to contact people by email / phone Good time keeping Able to work as part of a team, on own initiative and to instruction An understanding of Waythrough - information is available on our website A genuine interest in being part of the mission and vision of Waythrough Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training About Waythrough Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve. Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.