Own regional SDR performance against defined KPIs, including activity levels, qualified meetings scheduled, qualification rates, and outreach effectiveness
Ensure SDRs consistently log first -party data (e.g., FX volume, payment corridors, current provider), monitoring quality of collected data and coaching reps on recommended improvements
Lead, coach, and develop a team of SDRs through 1:1s, call reviews, and structured feedback to improve outbound effectiveness, accelerate ramp, and reduce attrition
Assess and optimise deployment of regional SDR capacity across customer segments and lines of business
Ensure high ‑quality SDR ‑to‑BDM handoffs through adherence to qualification standards, routing rules, and SLAs
Identify recurring capacity gaps and operational bottlenecks (e.g. , lead quality, sequencing, handoff SLAs), and recommend process or model changes to leadership
Drive consistent use of CRM and SDR tooling, en suring strong data hygiene and accurate reporting
Partner with Sales Leadership, RevOps, and Marketing to align SDR activity to pipeline targets, campaign priorities, and segment needs
Continuously improve SDR workflows, cadences, and operating practices based on performance data and observed trends
Requirements
8+ years' experience in B2B sales or sales development , with some experience in financial services, payments, F X or related areas , with 4+ years managing and coaching SDR teams
Proven ability to drive outbound pipeline metrics, including ramp time, qualified meeting volume, and conversion rates
Experience managing regional, distributed, or matrixed SDR teams
Strong sales leadership , hiring and coaching capability, particularly with early -career sales talent
Deep understanding of SDR execution, qualification standards, and funnel performance
Highly data -driven, with strong proficiency in Salesforce , Gong and SDR tooling
Ability to manage SDR team focused on pan-US markets
Ability to interpret performance data and translate insights into operational improvements
Strong communication skills with the ability to influence cross ‑functional partners
Mindset & Attributes
Comfortable operating with partial ambiguity and making informed judgement calls
Accountable for outcomes and performance trends over time
Disciplined, structured, and improvement ‑oriented
Growth‑minded leader who invests in developing talent
Proactive in identifying issues and elevating recommendations
About Convera
Convera is one of the world's largest non ‑bank B2B cross ‑border payments companies, processing over $200B annually across 140+ currencies in 200+ countries. We help businesses move money globally with confidence by combining payments, FX, and technology.
Pay Transparency Statement
We also offer a comprehensive benefits package, which may include:
Health insurance (medical, dental, vision)
Retirement savings plan
Paid time off, holidays, and parental leave
Wellness programs and mental health resources
Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.
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Benefits
Health insuranceDental insuranceVision insuranceEquity / stock optionsParental leave
Additional Information
Sales Development Manager - Chicago, United States
We are looking for an experienced Sales Development Manager to independently lead and operate a regional SDR function within Convera's Sales Organization.
In this role, you will own regional SDR performance and pipeline contribution, ensuring disciplined execution across outreach, qualification, data hygiene, and SDR -to-BDM handoff. You will design and optimise SDR capacity and workflows, identify performance gaps, and partner closely with Sales Leadership, RevOps, and Marketing to meet pipeline targets.
This role is suited to a hands-on sales leader with a strong coaching mindset and a proven ability to build scalable SDR performance with data -driven judgment.
Convera · Chicago