Work with the Principal Content Strategist to build a scalable knowledge management approach for all phases of the content lifecycle across internal organizations
Contribute to the design and development of internal tools, processes, and workflows that ensure knowledge is optimized for use in AI-powered employee experiences across multiple platforms
Develop content design standards and frameworks and content governance models to ensure all internal content creators can express a consistent, cohesive voice throughout our employee-facing products and platforms
Use broad knowledge of information architecture principles, including taxonomy, hierarchy, and structure, to deploy strategies for reusable, scalable, and connected experiences
Craft user-interface text and in-product messaging that meet internal standards and guide employees to be successful using DEX products and platforms
Serve as a key resource within the organization, enabling internal teams to adopt content standards, governance models, and knowledge management best practices through clear guidance and partnership
Partner to ensure our knowledge management efforts are efficient, aligned, and progressing toward our shared goals across the ecosystem of internal content creators within Autodesk
Conduct research to validate work and partner on defining measurable indicators of success (e.g., content quality, reuse, findability, effectiveness) to guide ongoing improvement
Requirements
5+ years of experience developing high-quality, in-product content experiences and implementing knowledge management strategies for software applications and teams
Broad knowledge of information architecture principles, including taxonomy, hierarchy, and structure
Experience with modular content management systems (e.g., Contentful, Brightspot, Storyblok)
Proven experience in partnering with cross-functional partners to execute complex initiatives
Portfolio that demonstrates expertise with knowledge-centered methodologies, data-driven decision making, and the design, strategy, and management of content
Ability to thrive and create clarity when project requirements are rapidly and constantly evolving
Experience using generative AI in content development and maintenance
Content modeling experience in a modular content management system, including the ability to define scalable content types, metadata schemas, and relationships that support structured, reusable, and omnichannel content delivery
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/Salary transparencyEqual Employment OpportunityAt Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and cHealth insuranceEquity / stock optionsPerformance bonus
Additional Information
Job Requisition ID #
26WD98604
Position Overview
Autodesk's Digital Employee Experience (DEX) team is seeking a Senior Content Designer. This role is instrumental in driving innovation in content experience design and knowledge management so we can deliver a world-class digital employee experience that empowers all Autodeskers to shape the world and their future.
As a member of the Content Design, Knowledge Strategy & Insights team, you'll collaborate with various partners across internal organizations to help our team deliver and scale a knowledge strategy across a connected network of enterprise products, platforms, and services. You'll collaborate across functions to implement and deliver frameworks and governance models that enable DEX to design and build clear, consistent, and inclusive employee experiences.
Autodesk · San Francisco, CA