Requires exceptional communication and customer service skills, strong organizational skills,
ability to prioritize and manage a great number of details and multi-task with strong follow
through are mandatory.
Ability to take initiative, learn quickly and actively, participate as part of an administrative team
Authorization Specialist - MMF Orthopedics at Marshallmedical
also required.
Computer proficiency with MS Office Suite, including Word and excel, and Google applications, as
well as an ability to learn new programs with ease
Must have the ability to establish and maintain effective working relationships with all levels of
staff, volunteers, and the general public.
Must possess excellent interpersonal skills and be comfortable with people in all stages of health
and healing.
Must adhere to HIPAA regulations and maintain clinic, provider, RN and patient confidentially
Comfortable with regularly verifying and processing insurance eligibility and obtaining
authorization requests, including verifying personal credentials with external partners to obtain
this information (e.g., ID.me for identity verification for VA insurance coordination).
Benefits
Health insurance
Additional Information
Department:
MMF Orthopedics Shift:
Primarily Days (United States of America) Employee Type:
Regular Per Diem Type (if applicable):
Minimum Pay Range:
$21.00 - $24.15
Job Description:
POSITION SUMMARY
The Authorization Specialist is an integral member of the healthcare team and is responsible for
obtaining pre-certifications and pre-authorizations for procedures, durable medical equipment and
medications including any other authorizations as needed per clinic. Works with internal physician office
staff, patients, providers and clinical staff to facilitate a fast and efficient authorizations process.
Consistently facilitates effective communication between our patients, families, insurance companies,
providers and members of the patient care support staff and participates in quality performance
improvement activities to support a positive patient focused customer service experience.
POSITION QUALIFICATIONS
Education/Licensure/Certification:
- High School Diploma or GED required
Knowledge:
- A minimum of two years' customer service experience preferred, preferably within a healthcare
environment preferred
- Experience working with patients and providers, using EPIC (electronic health record)
- At least one year of experience with insurance/medication authorizations preferred
Marshallmedical · Placerville, CA