2+ years of related experience (advanced degree may substitute for experience)
Advanced computer skills; pharmacy operations system experience preferred
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Work Environment:
Ability to work flexible hours
Benefits
Emotional well-being and physical health are important, which is why our employees receive a generous benefits package and a work culture that supports our core value of, "Treat others as you would like to be treated."Compensation & FinancialCompetitive pay401(k) with up to 3.5% company match (1)Family, Health & Insurance Benefits ( 1), (2)Multiple health plan options including copay (FSA-eligible) and HSA eligible plansWellness Incentive ProgramDental and Vision plansCompany-paid basic life, AD&D and long-term disability coverageOptional employee, spouse, and child life/AD&D insuranceOptional accident, critical illness, and short-term disability coverageDependent Care Flexible Spending AccountsEmployee Assistance Program (EAP)Time OffPaid holidays and sick daysGenerous vacation benefits based on years of service(1) Eligibility begins the first of the month following 30 dayHealth insuranceDental insuranceVision insurance401(k)Paid time offFlexible schedule
Additional Information
Phoenix, Arizona, United States of America Extraordinary Care. Extraordinary Careers.
With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
Saliba's Extended Care Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Phoenix, Arizona .
Why Saliba's Extended Care Pharmacy ? We're reimagining medication management and transforming care.
Who We Are and What We're About:
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.
Position Details:
Schedule: Tues - Sat (Tues - Fri, 9:00 am - 5:30 pm & Sat, 8:00 am - 4:00 pm)
Training Hours: Mon - Fri, 9:00 am -5:30 pm (Paid)
Pay: $ 18.00 - $21.50
Location: Saliba's Pharmacy - 925 E Covey Lane, Phoenix, AZ 85024
Requirements: Pharmacy Technician License
Provide excellent customer service to the facilities in taking orders, answering questions, referring information and phone calls to the appropriate departments.
Attributes Required:
- Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
- Strategy and Planning - ability to think ahead, plan and manage time efficiently
- Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
- Team Oriented - ability to work effectively and collaboratively with all team members
Essential Job Functions (include the following):
- Answering phone calls from facilities in a timely manner while being professional and courteous
- Creating telephone order for refills, new orders, and/or backup and triaging into the appropriate queues for Order Entry staff to complete.
- Refill orders in pharmacy computer system if facility calls and request (if not complicated)
- Follow up with customers as needed (if you told a customer you would return their phone call, call them back in a timely manner)
- Answering facility questions or referring them to the proper resource for answer
- Take Credit Card information over the phone for payments
- Work with Medical Records to update on resident information, or anything else that is changed. Make telephone orders for medical records and send to appropriate queues for medical records.
- Take orders from Doctor's offices and triaging to appropriate queues.
- Check assigned facility faxes daily; any issues, contact Order Entry
- Link delivery sheets into Docutrack.
- Check original prescriptions sent in tote or by mail, scan into Docutrack and link. If they haven't been completed leave note for OE to address.
- Other essential functions and duties may be assigned as needed
Education and/or Certifications:
- High School Diploma or GED, required
- Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB), preferred
Guardianpharmacy · Phoenix, AZ