Research Exceptions - Non-Post Returns Specialist II

Requirements

• One to two years of general experience. One to two years Bank operations experience and UCC knowledge.
• Physical Demands:
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
• Salary Range:
• $15.00 - $27.76

Additional Information

Location: 324 N. 4th Street Indiana, Pa 15701 Hours: Monday - Friday: 8AM-5PM (Additional hours as necessary to meet the objectives of the department) Function : Performs various duties in the Bank's Operations- Research Exceptions area. Duties and Responsibilities: Assumes direct responsibility for duties including one or more of the following: Exceptions Processing: Use of TRIPS and IBS Exceptions to process overdrafts and returns. Use of FED Line Advantage to manually process ACH Returns. Originate Notifications of Change through FRB. Notification to customers or other departments (Loan Systems, Decedent Reporting, Business Banking) regarding ACH returns. Use of EARNS/FRB to receive & originate high dollar returns. Review and completes corrections based on the daily manipulation report. Complete actions required based on CCD over $100,000 Report. Reconcile general ledgers utilized within the Research Exceptions department. Research & decision non-posted transactions using IBS Exceptions OnBase and IBS Insight. Review transactions non-posted intended for decedent accounts and apply appropriate decision. Complete activity required based on Checking Account Special Request forms or notifications from Deposit Collections or Retail Administration. Collect on charged-off accounts Report activity and collections to CPRS. Investigates/responds to POA(Proof of Authorization) request Verifies the following Safe Deposit Box documents are properly processed: Outgoing Notices Drill Notices Validate payments posted to correct box Resolve posting issues Post mail payments Perform safe box maintenance Rate code changes Caution code changes Bill code changes Maintain Safe Deposit Box Addendum's Maintain Lease Agreements Reviews new safe deposit box report Assist in handling retail inquires for overdrafts and return items. Maintain a good working relationship with bank employees. Demonstrate strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. Compile data for monthly productivity reporting. Perform additional duties as required. Assist with training of new Non-Post/Returns staff members. Education: Requires a high school diploma or equivalent basic academic education, plus specialized training.

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