Peoplecorporation · Ab - Perlinger - CalgaryPrepare for this interview
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We are searching for a Client Service Specialist to join our Perlinger team in Calgary, AB. The Client Service Specialist plays a critical role managing a key portfolio of clients. The successful candidate will be reliable, have excellent time management and multi-tasking skills, show initiative, possess strong analytical and problem solving skills, consistently pay attention to detail, and display a sound work ethic. The Client Service Specialist will: Develop and maintain relationships with clients and multiple insurance companies Day-to-day management of client requests, claim activities and the ongoing general administration and maintenance of group client activities Interact with insurance companies, clients, advisors, and plan members to provide information in response to inquiries about products and services Independently manage clients' enrollments, terminations, amendments, salary and status changes, including data entry into internal systems Provide support to Account Managers, including the set-up of new groups, client service and administration Provide benefit plan administration training for new and existing clients Assist clients with claims and on-line processing Coordinate timely preparation and delivery of necessary client materials Maintain security and confidentiality of client information To be successful as a Client Service Specialist with Perlinger Group Benefits Inc., you will need: 1-3 years experience in a client service, customer service, office administration, or account coordination role Excellent administrative and data management skills Strong Microsoft Office Suite proficiency including Excel, Word, and Outlook Experience working with group benefits, insurance, claims administration, or employee benefits programs is considered an asset. To be highly organized and self-starting with excellent attention to detail; able to learn new systems and processes Well-developed relationship-building and communication strengths Strong problem solving and analytical skills
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