Additional Information
About Carrot:
Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world's leading multinational employers, health plans, and health systems, Carrot's proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com .
The Sprints Product team at Carrot is seeking a Content Designer to help shape the mobile experience for members working to improve their metabolic health outcomes across our supported healthcare journeys.
This is a part-time 80-100 hour per month contract role.
This role is a hands-on opportunity for a content designer who thrives in early-stage product development and thinks like a builder. You'll improve personalization through prompt engineering, partner with product design on UX flows, and collaborate with clinical experts on metabolic health program content.
We're looking for someone who moves toward ambiguity with excitement, asks "why" before "what," and brings rigor and clarity to everything they touch. You approach novel problems with a spirit of experimentation and rapid iteration. You advocate for the user and make thoughtful decisions informed by best practices, as well as quantitative and qualitative data. You're adept at using AI to improve process, efficiency, and quality.
In this role, you will:
Write and refine UX copy across a mobile product designed for daily member engagement
Develop, test, and iterate on LLM prompts that drive personalized, high-quality content
Build scalable content design capabilities that leverage LLMs for volume and speed, while preserving human judgment where quality, nuance, or clinical accuracy demand it
Partner with a product designer to develop intuitive, compelling mobile experiences that encourage repeat engagement and healthy habit building
Collaborate closely with product managers, engineers, and clinical partners from concept to launch spanning multiple health journeys
Deeply understand complex problems for our members, customers, and internal teams, and propose solutions that meet business goals, technical constraints, and user needs
Build consensus and maintain alignment with stakeholders and leadership through collaboration, influencing, and formal presentations
Seek and provide feedback when prototyping and solving UX problems
The team:
You'll be an integral member of a small, tight-knit product team. You'll report to the Product Manager and work closely with a product designer, engineers, clinical partners, and cross-functional teams.
Carrotfertility · Worldwide