Associate Director, Product Operations

External

Myhrhome · Wilmington, DE

Full-timeHybridToday

AgileConfluenceDocumentationJiraSAFeStakeholder Management

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About the role

We are seeking an Associate Director, Product Operations to establish and scale the product operations function within OneMain's Digital organization. This role will be instrumental in improving our Product Development Lifecycle (PDLC) , embedding GenAI-enabled tools and automation into the way we plan and deliver products, and ensuring our product teams operate with consistency, clarity, and measurable impact. The Associate Director, Product Operations will partner closely with Product, Design, and Engineering leaders to drive operational excellence, streamline processes, manage key product tools and systems, and oversee OKR tracking across teams. This individual will play a pivotal role in helping our teams to work smarter, faster, and more effectively as we evolve our digital product organization. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit

Requirements

10+ years of experience in Product Operations or Product Management, ideally within a digital or technology-driven organization.

Proven experience improving product development processes and driving measurable efficiency gains.

Familiarity with AI-enabled tools , workflow automation, or similar technologies that enhance product team performance.

Strong analytical skills, including experience defining and tracking OKRs and performance metrics .

Excellent project management skills; able to manage multiple initiatives and deliver results in a fast-paced environment.

Exceptional communication and stakeholder management skills, with the ability to influence cross-functional teams.

Strong understanding of agile product development and collaboration tools (e.g., Jira, Confluence, etc.).

Bachelor's degree in Business, Engineering, or a related field; advanced degree a plus.

Preferred Skills

Experience standing up or scaling a Product Operations function from the ground up.

Background in financial services or other regulated industries.

Familiarity with change management and enablement programs for large cross-functional teams.

Why Join Us

Play a foundational role in shaping how OneMain's product organization operates and delivers value.

Work cross-functionally with a high-performing, forward-thinking digital team.

Enjoy competitive compensation, 401(k) with match, tuition reimbursement, and wellness benefits.

Thrive in a culture that values curiosity, ownership, collaboration, and continuous learning.

Location:

This role is Hybrid. You should be located within a commutable distance to our office located in New York City, NY, Wilmington, DE, Baltimore, MD, or Dallas/Irving, TX with expectations of being in the office Tuesday, Wednesday and Thursday.

Salary:

Target base salary range in New York, NY and Baltimore, MD is $150-$180k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.

Associate Director, Product Operations

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