Customer Service Representative
External
Avnet · Krakow, PolandFull-timeHybridToday
System Design
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
- Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.
- Ensure that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
- Maintain and updates electronic and/or hard copy records as required.
Benefits
Private medical careOffice based/hybrid 3 days office, 2 days home.Meal allowanceHoliday allowance26 days of annual leaveProfessional initial and development trainingsbike parkingWhat about you?Fluency in Romanian or other East Europe language (except Polish) is great advantageFluency in English both oral and written is a mustTypically requires a minimum of two years of related experience.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Avnet? Share your experience