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Retail Operations Admin (1-year fixed term)

External
Tapestry (Coach/Kate Spade) logoTapestry (coach/kate Spade) · Kuala Lumpur, Malaysia
Full-timeOn-site1w ago
DocumentationExcel
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About the role

Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible. Primary Purpose: This role provides administrative and operational support to the Retail Operations team, ensuring smooth execution of core processes such as purchase orders, vendor payments, store operational coordination, and reporting. The position plays a key role in maintaining accurate records, supporting store needs, and ensuring timely execution of operational tasks across Singapore and Malaysia. The successful individual will leverage their proficiency in Retail Operations to... Operations Administration & BuyingHub Support Manage end-to-end processing of Purchase Orders (PO), vendor creation, and invoice/payment tracking Ensure accuracy and completeness of all submissions in line with company processes Liaise with vendors and internal stakeholders to follow up on PO and payment status Coordinate and monitor store-related payments including utilities, ensuring timely submission and proper documentation Support coordination of office to stores dispatch processes; work closely with stores, vendors and logistic partners to ensure timely execution of dispatch activities for Malaysia stores Maintain and update Retail Operations monthly calendar, ensuring visibility of key operational activities and timelines Assist with documentation, tracking, and coordination across store operations activities Provide general administrative support to the Retail Operations team on an as-needed basis The accomplished individual will possess... 1-3 years of administrative or retail operations support experience Experience in PO processing, invoicing, or vendor coordination is an advantage Strong attention to detail and accuracy in handling data and documentation Good coordination skills with ability to manage multiple tasks Proficient in Microsoft Excel and basic reporting tools Detail-oriented and structured in execution Reliable and consistent in handling routine operational tasks Proactive in following up and closing open items Comfortable working with multiple stakeholders across stores and functions Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/ Our Competencies for All Employees Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and


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