Access Associate (Full-time, Days)

About the role

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. Job Title: Access Associate Location: Rochester General MOB - 1415 Portland Avenue, Rochester, NY 14621 Department: Imaging Hours per week: 40 - Full-time Schedule: Monday, Tuesday, Thursday, Friday: 9:00AM-5:30 Wednesday: 8:45AM-5:15PM

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments.
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable