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Omnichannel Recommendations - GTM Specialist

External
Full-timeRemote2w ago
LessLLMsRecommendation SystemsTransformers
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About the role

Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. As we expand our personalization and messaging capabilities, we are looking for a foundational member of our growing team. The Offsite Recommendations Strategist owns the activation, performance, and revenue growth of our AI-powered email recommendations offering. This is a revenue-generating, client-facing role with incentive-based compensation. You will serve as a strategic partner to retail and e-commerce clients, helping them design, launch, and scale high-performing recommendation-driven email programs across promotional, triggered, and lifecycle messaging. From first deployment through long-term expansion, you will guide customers in using intelligent recommendations to drive measurable gains in engagement, conversion, and lifetime value.

Responsibilities

  • Own onboarding and activation for offsite recommendations, partnering with Sales, Account Management, Customer Success, Solutions, and Marketing teams.
  • Guide clients through ESP integrations, feed setup, and recommendation placement in email templates.
  • Advise on high-impact email use cases including:
  • Promotional campaigns
  • Browse & cart abandonment
  • Post-purchase and replenishment
  • Lifecycle and retention programs
  • Serve as the subject-matter expert on email personalization and recommendations.
  • Analyze performance and provide data-driven recommendations to improve CTR, conversion, AOV, revenue per send, and LTV.
  • Own revenue growth across a portfolio of customers through upsell, expansion, and new use cases.
  • Act as the voice of the customer, influencing product roadmap and go-to-market strategy.

Requirements

  • 1-3 years of hands-on email or lifecycle marketing experience, ideally in e-commerce or retail.
  • 3-5+ years of client-facing experience in sales, account management, customer success, or account strategy
  • Strong understanding of:
  • ESPs and email ecosystems
  • Segmentation, personalization, and lifecycle strategy
  • Campaign vs. triggered messaging
  • Testing and performance measurement
  • Experience working with AI-driven personalization or recommendation systems.
  • Proven ability to translate data into insights and business impact.
  • Client-facing experience with a consultative, growth-oriented mindset.
  • Track record of driving or influencing revenue growth from existing customers.
  • Excellent communication skills and comfort working with both operators and executives.

Benefits

๐Ÿ๏ธ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year๐Ÿ’ฐ A competitive compensation package including stock options๐ŸŒŽ Fully remote team - choose where you live๐Ÿ›‹๏ธ Work from home stipend! We want you to have the resources you need to set up your home office๐Ÿ’ป Apple laptops provided for new employees๐Ÿง‘๐ŸŽ“ Training and development budget for every employee, refreshed each year๐Ÿ‘ช Parental leave for qualified employees๐Ÿง  Work with smart people who will help you grow and make a meaningful impactDiversity, Equity, and Inclusion at ConstructorPaid time offRemote work optionsEquity / stock optionsParental leave

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