Applications Test Lead

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The primary purpose of the Applications Test Lead is to drive and support the Testing, Implementation, Operations and Quality Assurance of NC Medicaid Applications. - Duties include hands on testing, lead and oversee a team responsible for evaluating business requirements for testability, completeness, and quality using various Business and Technical Design Specification Documents. - Responsibilities include transforming requirements into comprehensive test conditions, leading to the development and execution of test scripts, and ensuring software functionality, stability and performance are met. - Build an automation testing strategy and framework design. Also maintain and continuously improve the automation framework and quality assurance environment by establishing testing standards, driving process improvements, and advancing testing methodologies to support enterprise-wide quality objectives. - Provide subject matter expertise and mentoring to Test Team to enforce high quality outcomes, lead defect triage, quality assessments and build test summary reports for management. - Specific and Ad Hoc duties will be assigned as required to meet evolving business and operational needs. Management Preferences: - Proven experience with software testing, test management tools, and automation tools. - Experience with Health Care related knowledge in Medicaid Knowledge Skills and Abilities/Management Preferences Recruitment Range: $89,850.00 - $108,961.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Hands-on experience with Application testing and knowledge of Quality Assurance practices. Strong Automation Testing knowledge and skills with any Test Automation tools, such as selenium, TOSCA, JMeter. Strong knowledge of Test Management and Project management tools, such as JIRA, ServiceNow to align with Agile methodology and to build reports and dashboards. Must be able to communicate effectively and professionally in verbal and written forms with management and co-workers and maintain effective working relationships. Highly prefer experience in Medicaid applications and or other commercial health plans. Management Preferences: Proven experience with software testing, test management tools, and automation tools. Experience with Health Care related knowledge in Medicaid The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is Funded In Part Through Federal Funds This Position Is Flat-Rated Instead Of Graded This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC About the Office of the Secretary The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department's mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary's Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact. About the NC DHHS Information Technology Division In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services. Compensation and Benefits The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and s