Competitive compensation and benefitsWork-life flexibilityRecognition and rewardsDevelopment and career opportunitiesA safe and inclusive workplaceWhy You Will Love this JobBasic Functions
SPECIFIC RESPONSIBILITIES
Sales Support
Prepare accurate and timely quotations for generator spare parts based on customer and distributor requests
Process sales orders in SAP (or equivalent system) and ensure proper order tracking through to delivery
Monitor order status, backorders, and fulfilment timelines; proactively follow up on delays
Coordinate with supply chain and logistics teams to ensure on-time shipment
Distributor & Customer Coordination
Serve as the primary contact point for distributor enquiries on parts availability, pricing, and delivery
Support distributors in identifying correct parts using parts manuals, BOMs, and technical documentation
Provide guidance on lead times, alternatives, and supersessions when required
Ensure high responsiveness and professional communication aligned with OEM standards
Pricing & Commercial Support
Maintain parts pricing structure, discount levels, and quotation consistency
Support updates of parts price lists and SAP pricing uploads where applicable
Work closely with sales managers to ensure competitive pricing and margin control
Assist in commercial negotiations by providing cost, lead-time, and availability inputs
Technical Coordination
Liaise with service and engineering teams to validate part numbers and application suitability
Support troubleshooting by identifying parts required for maintenance, overhaul, or repair jobs
Assist in preparing parts lists for service projects, contract maintenance, and retrofit activities
Inventory & Demand Planning Support (Good to have)
Monitor fast-moving and critical spare parts demand trends
Provide input for stocking strategy to ensure parts availability for key distributors
Coordinate with warehouse teams to manage stock allocation and urgent requests
Reporting & Performance Tracking
Track parts sales performance, backlog, and order fulfilment KPIs
Prepare monthly reports on parts sales, quotation conversion rate, and service support activities
7.Performs any other parts sales and aftermarket duties as and when assigned
Qualifications / Requirements
Diploma or Degree in Mechanical Engineering or equivalent
2-5 years of experience in parts sales, aftermarket support, or customer service (preferably in genset, heavy equipment, or industrial engines)
Familiarity with generator systems (e.g. Kohler, MTU, Volvo, MHI, etc.) i
Equity / stock options
Additional Information
Why Work at Rehlko
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!