Build, lead and inspire a high-performing People Operations team in EMEA, fostering a culture of excellence, accountability and trust
Attract, coach and develop team members, supporting professional growth and career advancement
Champion a high-impact, service-driven approach that prioritizes employee satisfaction and operational efficiency
Deliver measurable business value through enhanced efficiency, automation and process improvement.
Monitor and evaluate KPIs to track, manage and improve existing metrics and identify future measurement opportunities to help drive the ability to make informed business decisions
Partner with the global Director of Operations (based in the US) to coordinate the global operations roadmap and priority planning in conjunction with key partners such as P&C PMO, Finance and Central Tech (Workday, ServiceNow).
Partner with People & Culture leaders to establish best in class strategy and practices for delivering employee programs
Requirements
Excellent people leadership skills with experience of managing HR/People Operations teams within a global organization
Proven track record of leading a high-performing team and a strong ability to coach and mentor team members
Previous experience using AI enhancing tools
Ability to develop a vision, communicate it, and inspire supporters of Morningstar's People & Culture philosophies
Proven experience in business process optimization, service delivery automation, and data analytics
Adept at using HR technology (Workday, ServiceNow) and data to inform decisions and improve service
High attention to detail, problem-solving mindset, and a commitment to continuous improvement
Base Salary Compensation Range
GBP 68,200.00-95,333.33 Bonus Target:
15% Annual
We expect the compensation and target bonus for this role to fall within the stated range. The specific compensation offered will depend on the candidate's qualifications, experience, and other job-related factors.
301_MstarEurLtd Morningstar Europe Ltd (UK) Legal Entity
Benefits
Vision insurancePerformance bonus
Additional Information
The Role : As Senior People Operations Manager, EMEA, you will play a pivotal leadership role in shaping and driving a high-performing People Operations function that delivers exceptional employee experience and supports business growth across the EMEA region. You will lead a team that serves as the primary point of contact for employee support, while ensuring operational excellence across the People & Culture (P&C) team, through programs and processes.
This role requires a strategic thinker with a hands-on approach, strong team leadership skills, and a passion for continuous improvement. You will collaborate closely with global and regional P&C leaders to ensure alignment and consistency across our HR operations and programs.
This role reports to the Head of People & Culture, EMEA and is based in our London office.
Morningstar · London, UK