Administer and enhance the contract/workflow (CLM) platform, including configuration, maintenance, and ongoing improvements
Design and optimize workflows, approvals, forms/UI, fields, and business rules to support scalable business processes
Manage and improve data structures (tables, fields, relationships) to ensure data integrity and usability
Support and optimize the end-to-end contract lifecycle, including governance of templates and clause libraries
Build and maintain dashboards and reports to support business insights and decision-making
Manage user access, roles, and permissions, ensuring appropriate security and data governance
Partner with stakeholders to translate business requirements into effective system solutions
Troubleshoot and resolve issues across workflows, data, integrations, and system performance
Support and enhance integrations and data flows between systems
Identify and implement opportunities for automation, standardization, and system improvements, including AI-enabled capabilities, to improve contract operations and efficiency
Provide global user support during EST business hours, including intake, training, and driving adoption while identifying UX improvements
Requirements
4-7+ years of experience in business systems, platform administration, or workflow-based systems
Experience working with configurable platforms (e.g., CLM tools, Salesforce, ServiceNow, or similar)
Strong technical capabilities in: Workflow configuration and logic
Data modeling (fields, tables, relationships)
System configuration and troubleshooting
Experience supporting integrations, automation, or system-to-system workflows
Ability to think in terms of scalability, system design, and maintainability
Comfortable working across time zones and supporting global users
Experience working in media, sports, entertainment, or other fast-paced industries
Experience with contract lifecycle management (CLM) platforms (e.g., Agiloft, Ironclad, Icertis, or similar)
Exposure to Legal Operations or contract workflows
Exposure to data modeling, integrations, automation concepts, or AI-enabled features
Interest in learning and supporting adjacent workflow or project management tools (e.g., Asana, Monday.com)
Why This Role
Opportunity to work on a h igh-impact, globally used system
Focus on building and improving workflows, not just maintaining them
High visibility across business, operations, and technology teams
Environment that values scalable systems and continuous improvement
Base salary range: $120-130k plus bonus potential if applicable for role.
THE-TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Benefits
Vision insurancePerformance bonus
Additional Information
THE-TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE-TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .
Job Overview:
We have an exciting opportunity for a Business Systems Analyst - Workflow & Contract System to join our growing Technology and Enterprise Systems team supporting ongoing investments in solutions that help our teams work effectively across sports, entertainment, and culture.
In this role, you'll help configure, optimize, and scale a contract/workflow platform that supports global business operations. This role focuses on system configuration, workflow design, and data integrity, with secondary support for contract templates and clause structures. You'll ensure the platform performs reliably across regions and partner with cross-functional stakeholders to translate business needs into scalable system solutions and drive continuous improvements.
Please note that this position is a 12 month temporary position to start with the opportunity to convert after that.
Teamwass · Usa-ca - Los Angeles Hq