Sales Executive Digital Sales
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide. Main Function: Carry out certain number of interactions per week with existing/new/lost clients to develop long-trusted relationships & discuss opportunities to increase their TTV & bookings. Update sales interactions using the Salesforce CRM system (calls, tasks, opportunities) Managing a large portfolio of retail clients (independent travel agencies, group branches, home brokers, etc.) Assist clients in the most important operational & financial issues. Introduce successfully to our clients all current & future digital tools/automatizations available for them. Purpose: Maintain and grow relationships with your assigned portfolio of retail clients mainly by phone, e-mail & videocall, with the objective to achieve your TTV and OM growth targets. Market representation: achieve client interactions targets by promoting Bedsonline and Hotelbeds brands. Recovery: support the recovery of markets and clients by contacting dormant or low performing clients in order to help them produce again with us. Client acquisitions: Manage the e-registration of our clients from the onboarding to become a real client. Digital transformation: participate in the creation of the new attention model for long tail clients by adopting a digital mindset and propose ideas on how to increase efficiency from a digital point of view.