Revenue Analyst

About the role

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day. Learn more about our recruitment process. Job Requisition ID: 2026-00492 Time Type: Full time Employee Group: Staff Job Category: Accounting Employment Type: Temporary Department: Finance - Revenue Hiring Range: $71,827.90 - $89,784.87 Posting Information: This posting is for an existing vacancy. Term 2 years Internal posting expires Thursday April 16th at 11:59 PM Job Description: Primary Purpose The Revenue Analyst is accountable to the Manager, Revenue Accounting for processing complex transactions, reporting on and reconciling accounts related to the University's non-tuition revenue. The Revenue Analyst provides input to establish and draft policies and procedures related to revenue, to ensure efficient and standardized processing of transactions. This role monitors the Accounts Receivable module to maintain accurate and active customer information while ensuring that customer accounts accurately reflect transactions including invoices and related payment activity. In addition, this role will support the implementation of a new Financial Enterprise Resource Planning (ERP) system from a revenue perspective by providing input into process design, configuration, testing, documentation, reporting, and user training. Key Accountabilities Produce accurate financial transactions and timely financial analysis reports - Use judgment in applying knowledge of University policies and procedures and other published guidelines in recording revenue and accounts receivable transactions - Must be familiar with generally accepted accounting principles as it applies to the University - Monitor and reconcile customer account balances and follow-up on any discrepancies; make recommendations and action for customer data integrity/consistency issues - Propose development, maintenance, and expansion of revenue-related reporting using reporting tools such as PowerBI, Excel etc. - Present monthly Revenue statistics for discussion; highlight areas for follow up based on statistics - Participate in the month-end close process, including reconciliations and preparation of journal entries and receivable aging reports to balance the Account Receivable subledger to the general ledger - Prepare narratives, working papers and respond to external auditor inquiries, providing backup as needed - Review and process invoice and payment receipt adjustments - Process foreign exchange transactions related to multi-currency invoices and payments - Provide/generates payment receipts, when requested by customers - Manage bankruptcy notification process; coordinate communication and documentation with legal and affected department Provide advice, training and direction on revenue policies, procedures and best practices - Interact with client group representatives across campus to ensure that University policies and procedures are followed in recording complex revenue and tax transactions - Develop and recommend improvements to processes in place to record revenue through the accounts receivable system or directly to the general ledger as appropriate for the sales activity; work with the Financial Systems team as the Revenue lead to implement improvements - Develop customized deposit solutions for departments to record revenue in the ERP system, as funds are received. Maintain database of master deposit templates as backup to files posted for departmental use - Respond to inquiries and communicate financial information to client groups, who often have little/no accounting experience - Apply a strong understanding of GST/HST as it relates to University revenue to respond to inquiries from client groups and to review revenue activity for compliance, in order to identify and resolve GST/HST issues associated with revenue transactions - Provide ongoing training and support to the University community to ensure relevant revenue and internal control procedures, use of financial systems and forms are well understood and followed Oversee collection of outstanding invoices - Investigate overdue accounts and ensure they are followed up in a timely manner - Develop, maintain and oversee generation of collection notices within the ERP system - Develop payment plans with customers to resolve overdue accounts as required - Respond to high level customer invoice/collection inquiries E-commerce - Act as the primary operator of the University's central e-commerce solution - Investigating and resolve discrepancies between the e-commerce solution and payment gateway - Participate in the ongoing review of services offered through the University's central e-

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