Service Coordinator

Responsibilities

• Work with both internal and external customers to coordinate service work.
• Demonstrate independent judgment by working with customers on issues regarding their service needed, finding ways to solve problems and/or troubleshoot to achieve the wanted result.
• Communicate with external customers on a regular basis about job status, operations, customers need, and more.
• Offer both billing and collects support which is an integral part of the company's financials.
• Manage all customer service repair work orders from start to finish including scheduling, tracking, ordering parts, subcontractor management, startup management, warranty management, close-out, and invoicing.