Business Support Agent
External
Trustpilot · New York, NY$60K/yrFull-timeOn-siteToday
JiraSalesforce
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About the role
Provide front-line support to businesses and consumers via email, chat, and phone; troubleshoot implementation and technical issues; monitor helpdesk queues; create self-service guides; collaborate with Sales, Customer Success and Product; support both B2B and B2C customers using tools like Zendesk, Salesforce, Slack and Jira.
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Company Intel
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