Manages day-to-day activity for large client portfolios, including managing the support team assigned to the client
Cultivate client relationships, effectively communicates with clients regarding procedural and case processing issues, identifies client immigration solutions and understands current client activity
Manages issue escalations and work to resolve same
Collaborates with the shareholders and senior attorneys to manage legal team's work and ensures deadlines are met
Leads the client team by providing training, new hire orientation, guidance and performance reviews for the team
Collaborates hiring and training of new client team members
Identifies employees who may require additional training and oversight and works with them to achieve performance expectations
Provides performance feedback ongoing and during annual performance evaluation program
Maintains oversight of individual caseloads as well as that of paralegal caseloads to ensure timely completion of work
Mentors junior associates, paralegals, and administrative assistants on the client team, particularly in process management and client specific procedures and requirements
Manages various administrative duties; maintains case management database, directs client contact-- phone calls, emails, and postal correspondence
Files and monitors applications and petitions with appropriate government agencies
Initiates contact with government officials to obtain necessary information to alert supervising attorney and legal team of potential delays or possible problems in the processing of an application
Researches law, procedures and keeps track of immigration law updates
Creates and maintains reports as needed
Assists in client intakes, prepares client mailings and submissions to various immigration offices
Collaborates with senior attorneys to manage and support large scale projects, including writing or deploying communications, executing case filing strategies with clients, providing clients with program progress
Assists with other department activities as needed, and performs additional duties and responsibilities as assigned
Requirements
Skills & Competencies
Ability to communicate professionally and interact effectively with clients and all levels of personnel including management staff and support staff
Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
Ability to be a proactive self-starter who understands the details within a much larger context
High attention to detail, outstanding organizational skills and the ability to manage time effectively
Excellent customer service skills and ability to work on multiple matters simultaneously in an organized manner and under minimal supervision
Flexibility and able to respond quickly and positively to shifting demands
Position also requires the ability to work under pressure to meet strict deadlines
Education & Prior Experience
Bachelor's degree or equivalent experience and Paralegal certification required
Ten years of experience in preparing immigrant and nonimmigrant visas
Inte
Benefits
Vision insurance
Additional Information
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Immigration Team as an Immigration Practice Group Manager located in our New Jersey Office.
We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiatives, adaptability, and innovation, we invite you to join our team.
This role will be based in our Florham Park, New Jersey office, on a hybrid basis. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Office Administrator.
Position Summary
The Immigration Practice Group Manager position will oversee and manage client portfolios, while providing organizational and practice specific support to attorneys in our highly specialized Business Immigration Department. Will oversee and assist the client team in a wide range of business immigration matters including preparing various immigration forms and applications.
Gtlaw · NJ