Support Services Associate II

About the role

Performs the responsibilities of the SSSA I position; is fully aware of the operating policies and procedures of the work unit and receives instruction or assistance as new and unusual situations may occur. The employee also demonstrates the ability to solve routine problems that occur. If you have any questions or would like any more information about this job posting please contact Amy Douglas at amy.douglas@grdhd.org. CHARACTERISTICS OF THE CLASS CHARACTERISTICS OF A CLASS : ARE GENERAL STATEMENTS INDICATING THE LEVEL OF RESPONSIBILITY AND DISCRETION OF POSITIONS IN THAT JOB CLASSIFICATION. Has completed the required training and demonstrates capability of performing the responsibilities of the SSSA I position; is fully aware of the operating policies and procedures of the work unit and receives instruction or assistance as new and unusual situations may occur. The employee also demonstrates the ability to solve routine problems that occur. MINIMUM REQUIREMENTS: MINIMUM REQUIREMENTS ARE COMPREHENSIVE STATEMENTS OF THE MINIMUM BACKGROUND AS TO EDUCATION, EXPERIENCE, AND OTHER QUALIFICATIONS WHICH WILL BE REQUIRED IN ALL CASES AS EVIDENCE OF AN APPOINTEE'S ABILITY TO PERFORM THE WORK PROPERLY. EDUCATION: High School Diploma or GED.

Requirements

• Two (2) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software.
• SUBSTITUTION CLAUSE
• EDUCATION:
• (None)
• Additional education (college, vocational school, etc) in business education or a medically related field may substitute for the required experience on a year for year basis.
• SPECIAL REQUIREMENTS: (AGE, LICENSURE, REGULATION, ETC.)
• This employee should have participated in training and is competent in use of the Patient and Community Health Services Reporting and Billing procedures (PSRS) system.
• POST EMPLOYMENT REQUIREMENTS: EMPLOYEES IN THIS CLASS WILL BE REQUIRED TO OBTAIN CREDENTIALS OUTLINED BELOW WITHIN A REASONABLE TIME, OR IF EMPLOYEES POSSESS SUCH CREDENTIALS AT THE TIME OF HIRE THEY WILL BE REQUIRED TO MAINTAIN THOSE CREDENTIALS SO LONG AS THEY ARE EMPLOYED IN THIS CAPACITY.
• Training would still continue especially in more complex responsibility area such as the billing process, understanding the various programs provided to clients and the relationship and interaction of each.
• TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS: INCUMBENTS IN THIS CLASSIFICATION WILL TYPICALLY PERFORM THEIR PRIMARY JOB DUTIES UNDER THESE CONDITIONS. THESE CONDITIONS MAY CHANGE ON OCCASION IN PERFORMING THE DUTIES OF AN INDIVIDUAL POSITION.
• Work typically is spent inside the office.
• ADDITIONAL REQUIREMENTS:
• Applicants and employees in this classification may be required to submit to a drug screening test and background check according to the agency's policies.
• DATE CLASS ESTABLISHED: 07-01-2006
• DATE OF LAST REVISION: 10-03-2022
• THE LOCAL HEALTH DEPARTMENTS DO NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX, AGE, DISABILITY, SEXUAL ORIENTATION, GENDER IDENTITY, ANCESTRY OR VETERAN STATUS. REASONABLE ACCOMMODATIONS ARE PROVIDED UPON REQUEST.
• Probationary Period:
• This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
• An Equal Opportunity Employer M/F/D

Benefits

Additional Information

Advertisement Closes: 06/13/2026 12:00 AM Pay Grade: Grade 11 Salary: $14.31 - $17.80 Hourly Time Type: Full time Health Department: Green River District Health Department

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