Senior Equipment Maintenance Supervisor

Responsibilities

• Global Team Leadership: Manage and mentor Maintenance Technicians across time zones and locations, including Santa Ana, Jersey City, Florida, Texas, Germany, and Japan
• Technical Leadership: Serve as the primary technical escalation point; you must be able to personally perform preventative maintenance, troubleshooting, and machine upgrades as needed to support your team
• Root Cause Focus: Strong understanding of problem solving methodologies and identification of root cause. Familiar with CAPAs and Lean techniques
• Strategic Maintenance Planning: Collaborate with Engineering to develop, implement, and track global PM schedules and maintenance plans
• Process Standardization: Work with cross-functional groups to determine and enforce standard maintenance procedures across all global sites
• Continuous Improvement: Identify and spearhead opportunities for equipment and process enhancements to increase production quality, reliability and efficiency
• Safety & Compliance: Ensure all global maintenance activities adhere to strict "safety first" protocols and local regulatory requirements

Requirements

• Education: Associates or vocational degree
• Experience: 8+ years of relevant experience with at least 2 years in a leadership role
• Proven Leadership: Experience managing maintenance teams is required, preferably in a global or multi-site industrial environment
• Master Technician Skills: Advanced, hands-on mechanical, pneumatic, and electrical aptitude; you are comfortable using power tools, hand tools and diagnostic tools
• Process Automation: Familiarity with industrial automation and factory equipment, including controls systems, robotics, and machine HMIs
• Global Communicator: Exceptional written and verbal English communication skills; ability to coordinate effectively with international teams
• Operational Agility: Ability to work in a deadline-sensitive environment and adapt to different operational climates and regional requirements
• Tech Savvy: Proficient in Google Suite, Microsoft Office, and online communication tools, such as Slack and Zoom
• Travel: Ability to travel domestically and internationally to oversee site operations and support local technicians
• Physical Requirements:
• Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting
• Computer Use: Typing, mouse work, sitting and looking at a monitor potentially for long periods of time
• Exposure to machine noise: May include forklifts, ultrasonic welders, or other equipment
• Hand Use: Power gripping when using low-precision, high-impact hand

Benefits

Additional Information

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We're seeking a highly skilled and proactive Senior Maintenance Supervisor to lead our global maintenance teams. This role oversees the technical health of our operational facilities across domestic and international sites. The maintenance team is responsible for preventative and unplanned maintenance, machine upgrades, and other tasks related to process machinery, including mechanical, pneumatic, and electrical systems. The ideal candidate is a "player-coach" who possesses the advanced technical aptitude to step in and perform any technician-level task while managing a diverse, international team. You'll report to the Process Automation Manager and work from our Santa Ana, CA office. Onsite Requirement: This role requires you to be onsite in the office 5 days per week. Approximately 25% travel is required for this position. You must have a valid driver's license (required) and valid passport (required).

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