Additional Information
The Talent & Culture Generalist supports end‑to‑end employee lifecycle operations for Calix India, driving accuracy, efficiency, and continuous simplification. The role leverages HR systems (Workday) and enterprise-approved AI tools to streamline workflows, reduce manual effort, and enhance employee and manager experience. In addition, the role partners with Talent Acquisition, HR Operations, Compensation & Benefits, and Payroll to deliver timely, high‑quality people processes.
Responsibilities and Duties:
Act as the day‑to‑day operational point of contact for employees, managers, recruiters, and cross-functional stakeholders on standard HR processes, escalating non-standard issues as needed
Support managers and leaders with information on HR processes, approvals, and timelines based on defined policies
Coordinate onboarding for new hires by collaborating with internal teams to ensure a seamless joining experience
Execute employee exit processes end‑to‑end, including documentation, system updates, and exit experience
Manage background verification processes and coordinate with external vendors to close cases
Process Workday transactions related to joining, probation, internal movements, exits, and employee documentation
Partner with Workday teams to improve data quality, streamline lifecycle processes, and support workflow enhancements and standardization
Identify repetitive activities in HR operations and propose simple automation or process improvements
Leverage technology (e.g., Excel, Copilot, templates, and enterprise systems) to improve HR communication, reduce turnaround time, and minimize errors
Contribute to building self-service resources (FAQs, guides, templates) using AI-assisted methods
Manage HR compliance transactions and documentation, ensuring adherence to India labor laws, internal policies, and statutory requirements
Coordinate payroll‑impacting inputs including exits, special payments, and on‑call support payments
Maintain and update India‑specific employee documentation, including the Employee Handbook and annexures, in coordination with internal teams