Senior Relationship Manager
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About the role
At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Corebridge Financial Senior Relationship Managers (SRM) play a significant role in client retention by developing and maintaining close, positive client relationships through proactive communication, situational analysis, alternative generation, and information sharing with our most strategically important plans. This position will also work closely with their respective regional leadership team to maximize client satisfaction and net flow results in the region.
Responsibilities
- Develop and maintain relationship with plan sponsors' executive management and administrative personnel
- Play lead role during Annual Plan Review, typically presenting the following the Plan Summary, Legislative Updates, Fund and Investment overview, Communication and Education history and opportunity
- Take a leading role at finalist presentations for clients in your region
- Facilitate the plan setup process and ongoing administration of the plan
- Provide advice and serve as a professional resource to internal and external clients by communicating pension related technical knowledge efficiently and effectively through correspondence, presentations, and/or consultation with clients.
- Partner with Marketing Communications to coordinate and customize participant communication to drive desired participant outcomes
- Apply modeling and statistics to identify unique solutions to drive positive client outcomes
- Maintains knowledge on current and emerging developments/trends in the retirement space
- Drive client satisfaction and provide client references to leverage for business development
- Anticipate external customer needs and potential problems and fulfill client needs where possible
- Ensures that Corebridge delivers on our service and performance agreements
- Provide thought leadership to clients and the firm
- Actively represents the department with all projects and strategic initiatives throughout the organization; Coordinates the planning, implementation, and monitoring of special projects.
Requirements
- Minimum 10 years' experience is preferred in areas of benefits design, compliance, and Implementation with appropriate designation (i.e. CEBS, ASPA, etc.)
- Pension experience preferred
- Bachelor's Degree in Business, Finance or other related field
- Must demonstrate a thorough knowledge of ERISA and succeeding legislation governing qualified pension plan types
- Recognized ability to deliver excellent customer service and customer retention
- Demonstrated ability to continually meet and exceed Plan Sponsor and Participant goals
- Ability to manage multiple institutional client relationships independently
- Develops institutional client case studies and client references each year
- Demonstrate effectiveness in dealing with client organizations, especially top management
- Must have excellent oral and written communications skills including the ability to make presentations on complex information
- FINRA Series 6 and 63 required as well as potentially SIE.
- Work Location
- This position is currently designated as remote.
- #LI-SAFG #LI-LR1
- Why Corebridge?
- At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
- Benefit Offerings Include:
- Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
- Employee Assistance Program: Confidential counseling services and resources are available to all employees.
- Matching charitable donations: Corebridge matches donations to tax-exempt organiz
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