Unit Manager

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Unit Manager position is located in Guilford County, Greensboro EIPD/Independent Living office. The position requires expertise in rehabilitation counseling, a commitment to high-quality service, and mastery of casework procedures. Qualifications included strong communication skills and the ability to inspire cross-functional collaboration. In addition, requires ability to mentor, coach and teach in a supportive climate as well as knowledge of and ability to tactfully utilize confrontation techniques as necessary. Requires understanding of professional ethics and demonstrated application in supervisory experiences. Requires a diverse background in the field of rehabilitation including working cooperatively with advocacy groups, an array of community resources and serving a diverse population of consumers. Job responsibilities include the following: * Professional supervisory and managerial work in organizing and directing delivery of Vocational Rehabilitation and Independent Living services to individuals with disabilities. * Directs the daily activities of the EIPD staff to ensure the most effective and efficient service delivery * Serves as area manager of the Division's service delivery program serving the Greensboro Unit Office (Guilford County) and one surrounding satellite office in High Point. * Provides leadership to meet agency mission and goals within the context of its stated values * Provides administrative, clinical and case management supervision including training and technical assistance, personnel administration, and evaluation and planning * Designs and implements action plans to develop personnel and programs * Works cooperatively with a third-party school program, multiple community rehabilitation programs, community partners and agencies, and businesses * Ensures that all aspects of the Unit's work is in compliance with federal regulations, state laws, and DHHS and EIPD policies Knowledge Skills and Abilities/Management Preferences Salary Grade Range $67,122 - $117,465 Recruitment Range $67,122 - $79,708 **Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Through knowledge of casework management, guidance and counseling. Ability to establish and maintain cooperative working relationships with clients, agency staff, and peer professionals in public and private settings. Ability to administer and coordinate multiple rehabilitation service programs representing a variety of caseload types. Knowledge of Workforce Development Posting closes at 11:59 p.m. the night before the closing date Position is funded in part through federal funds About Division of Employment and Independence for People with Disabilities (EIPD): The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU . Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Master's degree in rehabilitation counseling, counseling, or a closely related human services field from an appropriately accredited institution and four years of experience as an independent counselor to i