Flooring Field Manager (East Valley)

About the role

The Flooring Field Manager is responsible for overseeing all field operations to ensure that projects are executed safely, efficiently, and to the highest quality standards. This role manages field teams, coordinates with internal departments, and ensures compliance with company policies, schedules, and safety regulations. The Field Manager serves as the primary liaison between customers, project teams, and company leadership, ensuring seamless communication, on-time delivery, and customer satisfaction. Essential Responsibilities Field Operations Management Supervise and manage field crews to ensure projects are completed according to company quality, safety, and efficiency standards. Develop and implement daily and weekly work schedules, ensuring optimal use of labor and materials. Conduct on-site inspections to monitor progress, quality, and compliance with safety protocols and project specifications. Troubleshoot and resolve on-site issues promptly to minimize project delays or rework. Coordinate field operations with project management, logistics, and manufacturing teams to ensure readiness and smooth execution. Team Leadership & Training Lead, train, and mentor field staff on company policies, installation best practices, and safety procedures. Foster a positive and collaborative work environment that promotes accountability, teamwork, and continuous improvement. Evaluate field team performance, provide feedback, and identify development opportunities for team members. Client & Stakeholder Communication Serve as the primary on-site contact for customers, builders, and subcontractors, providing timely updates and professional service. Address customer concerns, questions, and requests while maintaining a customer-first approach. Partner with internal teams and company leadership to report on project progress, challenges, and solutions. Safety & Compliance Ensure adherence to all workplace safety regulations and company safety programs. Conduct jobsite safety inspections, identify hazards, and enforce corrective actions. Maintain up-to-date knowledge of OSHA and local safety standards to ensure compliance at all times. Reporting & Process Improvement Maintain accurate records of project status, site conditions, material usage, and installation challenges. Submit field reports, photos, and completion documentation using company-approved systems. Recommend and implement process improvements to enhance efficiency, reduce waste, and improve customer satisfaction. Support continuous improvement initiatives through feedback, data analysis, and collaboration with leadership. Qualifications & Experience Required: Experience in 1 or more Flooring trades (Tile, Wood, Carpet) High school diploma or equivalent. 5+ years of experience in field operations, construction, or project management. Proven leadership and team management skills with experience supervising field crews. Strong understanding of construction processes and site coordination. Ability to read and interpret blueprints, schematics, and technical documents. Excellent problem-solving, organizational, and decision-making abilities. Effective communication skills with the ability to collaborate across departments and with customers. Valid driver's license and reliable transportation. Preferred: Bachelor's degree in Construction Management, Project Management, or a related field. Proficiency with project management software and field reporting tools. Experience managing subcontractors in a multi-site or regional environment. Skills & Competencies Leadership: Ability to motivate, guide, and hold teams accountable to performance and safety standards. Organization: Strong time management and scheduling skills to manage multiple projects simultaneously. Communication: Clear and professional communication across all levels of the organization. Technical Aptitude: Solid understanding of field operations, equipment use, and material handling. Customer Focus: Dedicated to delivering high-quality service and building strong client relationships. Problem-Solving: Quick to identify issues and develop effective, practical solutions under pressure. Work Environment Field-based position with frequent travel to job sites. Regular exposure to construction environments, tools, noise, and varying weather conditions. Physical activities include standing, bending, lifting, and working in confined spaces. May require extended hours, overtime, and weekend work based on project demands. If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.